Job Title: Technical Content Writer

Location: Washington, DC

Duration: 12 Months

Note- Please note that this is a hybrid position; the candidate will be required to be onsite at least once a month and available for any onsite meetings that the manager requires the candidate to participate in.

Job Description

• The client is seeking a qualified Technical/Content Writer (TCW) to create short- and long-form content documentation and visual content (including but not limited to videos, flyers, guides, process documents, and process flows/diagrams, etc.) for various audiences.
• The TCW must be able to gain a deep understanding of products and services and translate complex information into simple, polished, engaging content.
• The TCW must have experience with software development and/or a technology background with experience with various data systems.
• The TCW must have attention to detail, highly developed written communication skills, and the ability to handle multiple projects simultaneously.
• The TCW must have experience creating system documentation, training users, developing user guidance & training materials, assessments, utilizing video editing software, and managing version control.
• The TCW will take ownership of content creation from conception to completion: determining strategy, drafting copy, incorporating team and stakeholder feedback, optimizing the content for the platform, and evaluating results.
• The TCW will have experience in proofreading communications to ensure materials are on brand, aligned with strategy, clear, and error-free.
• Masterfully use tools such as Microsoft Word and Office Suite to publish content.
• Critically (yet with a collaborative spirit) edit team members' work.

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

Bachelor's degree in IT or related field or equivalent experience

Required

15

Years

MS Office + MS Project or other Project Management software

Required

11

Years

Strong communication skills - ability to articulate technical terms and complex data clearly to non-technical audience both verbally and in writing

Required

11

Years

Experience with documenting data systems

Required

11

Years

Content documentation & visual content (including but not limited to videos, flyers, guides, process documents, and process flows/diagrams, etc.

Required

11

Years

Requirements gathering and documentation

Required

8

Years

Experience with Writing and creating training materials/ user guides

Required

8

Years

Experience performing trainings for the end user

Required

5

Years

Experience utilizing video editing software

Required

3

Years

Experience in a K-12 administrative school environment

Highly desired

8

Years

Overall Experience with SIS tools

Highly desired

8

Years

Experience using Power School Products

Highly desired

3

Years