
Job Opportunity - Technical Content Writer in Washington DC
InstantServe LLCJob Description
Job Title: Technical Content Writer
Location: Washington, DC
Duration: 12 Months
Note- Please note that this is a hybrid position; the candidate will be required to be onsite at least once a month and available for any onsite meetings that the manager requires the candidate to participate in.
Job Description
- The client is seeking a qualified Technical/Content Writer (TCW) to create short- and long-form content documentation and visual content (including but not limited to videos, flyers, guides, process documents, and process flows/diagrams, etc.) for various audiences.
- The TCW must be able to gain a deep understanding of products and services and translate complex information into simple, polished, engaging content.
- The TCW must have experience with software development and/or a technology background with experience with various data systems.
- The TCW must have attention to detail, highly developed written communication skills, and the ability to handle multiple projects simultaneously.
- The TCW must have experience creating system documentation, training users, developing user guidance & training materials, assessments, utilizing video editing software, and managing version control.
- The TCW will take ownership of content creation from conception to completion: determining strategy, drafting copy, incorporating team and stakeholder feedback, optimizing the content for the platform, and evaluating results.
- The TCW will have experience in proofreading communications to ensure materials are on brand, aligned with strategy, clear, and error-free.
- Masterfully use tools such as Microsoft Word and Office Suite to publish content.
- Critically (yet with a collaborative spirit) edit team members' work.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Bachelor's degree in IT or related field or equivalent experience
Required
15
Years
MS Office + MS Project or other Project Management software
Required
11
Years
Strong communication skills - ability to articulate technical terms and complex data clearly to non-technical audience both verbally and in writing
Required
11
Years
Experience with documenting data systems
Required
11
Years
Content documentation & visual content (including but not limited to videos, flyers, guides, process documents, and process flows/diagrams, etc.
Required
11
Years
Requirements gathering and documentation
Required
8
Years
Experience with Writing and creating training materials/ user guides
Required
8
Years
Experience performing trainings for the end user
Required
5
Years
Experience utilizing video editing software
Required
3
Years
Experience in a K-12 administrative school environment
Highly desired
8
Years
Overall Experience with SIS tools
Highly desired
8
Years
Experience using Power School Products
Highly desired
3
Years
About InstantServe LLC

InstantServe LLC
instantservehealthcare.com
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