Role Overview
Insight Global is hiring a mid-level Level 2 Application Support Analyst. This is a contract role in CA. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job Description
Job Description
Insight Global is looking for a Level 2 Application Support Analyst to join a leading retail organization and provide technical support for critical in-store applications and systems. This role is responsible for troubleshooting escalated issues from Level 1 support, diagnosing software and hardware problems, supporting upgrades and testing initiatives, and delivering exceptional customer service to retail store users. The ideal candidate will have strong technical troubleshooting skills, experience in a customer-facing support environment, and a willingness to work on-site and participate in an after-hours support rotation.
Required Skills & Experience
· 3-5 years of experience with Level 2 support
· Ability to troubleshoot software, hardware, and system issues
· Familiarity with Windows/SUSE Linux operating systems
· Ability to work in a fast-paced office environment and ability to work flexible hours (either morning shift or afternoon shift) and overtime when required
· Great communication skills
Nice to Have Skills & Experience
· Retail experience
Frequently Asked Questions
How do I apply for the Level 2 Application Support Analyst position at Insight Global?
Use the Apply button above to submit your application directly to Insight Global. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Level 2 Application Support Analyst position at Insight Global located?
This position is based in CA. Insight Global has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Level 2 Application Support Analyst at Insight Global earn?
Insight Global has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Level 2 Application Support Analyst role at Insight Global posted?
This role was posted on June 23, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start