Job Description

Job Title: AI/ML Software Engineer

Overview / Summary

The AI/ML Software Engineer will design and build software tools that incorporate AI/ML techniques to automate narrowly defined tasks, assist internal users, and improve external user interactions. This role involves developing solutions such as chatbots, RPA tools, knowledge retrieval systems, and AI-driven data processing applications within defined infrastructure and system constraints.

Key Responsibilities

• Design and build software systems integrating AI/ML techniques to automate tasks and enhance user services
• Collaborate on system architecture, workflows, and agent design decisions
• Contribute to technical decision-making for data processing, retrieval strategies, and system integration
• Evaluate and apply appropriate techniques, including LLM and non-LLM approaches
• Develop testing and evaluation pipelines for AI/ML systems
• Create unit and integration tests for AI-enabled workflows and data pipelines
• Generate and use synthetic data for evaluation and benchmarking
• Improve system performance, including accuracy, latency, and cost efficiency
• Support deployment of AI/ML applications in hybrid cloud environments
• Work with containerized applications to ensure reliable deployment and updates
• Optimize systems for environments with limited computational resources
• Deliver production-grade systems aligned with requirements
• Document system designs, workflows, and technical decisions
• Stay current with AI/ML advancements and apply them within project constraints

Required Qualifications

• Bachelor of Science in Engineering, Computer Science, Data Science, Mathematics, or a related field

Preferred Qualifications

• At least 3 years of experience in data science, machine learning, or applied AI development
• At least 3 years of experience in software engineering, architecture, or web development

Preferred Skills & Experience

• Front-end development using React and/or Angular
• Message queuing and event streaming (RabbitMQ or Kafka)
• Elasticsearch for search and analytics
• Microservices development using Spring Boot or similar Java frameworks
• Cloud platforms (AWS, Azure, or Google Cloud)
• DevOps tools, Git, CI/CD pipelines
• Event-driven architecture design
• Strong Java proficiency (core libraries, concurrency, JVM fundamentals)
• PrimeFaces and JSF integration
• Software design patterns and architectural best practices
• Containerization and orchestration (Docker, Kubernetes)
• RESTful APIs and integration patterns
• Relational and NoSQL databases (PostgreSQL, MySQL, MongoDB, Cassandra)
• Monitoring and observability tools (Prometheus, Grafana, ELK stack)
• Security best practices

Additional Technical Capabilities

• Python proficiency for backend services, APIs, and data pipelines
• Experience with LLMs, embeddings, and RAG systems
• Fine-tuning language or embedding models
• Graph databases (e.g., Neo4j) and graph-based retrieval techniques
• AI system testing, evaluation pipelines, and synthetic data usage
• Validation of AI outputs and mitigation of hallucinations
• Experience with containerization, version control, and distributed systems
• Knowledge of NLP techniques (LLM and non-LLM approaches)

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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