Mining Project Manager - Immediate Joiners

About The Role

HME Solutions is seeking a highly experienced and operationally focused Fleet Operations Manager to lead and manage customer-facing mining operations. This role is responsible for ensuring the effective deployment, support, and performance of HME’s technology solutions on mine sites, while managing a team of field support professionals.

The ideal candidate will have a background in mining engineering or operations, strong leadership skills, and experience managing both teams and customer relationships in fast-paced, high-impact environments. The role requires a combination of technical acumen, operational discipline, and strong communication—ideally in multiple languages.

Key Responsibilities

• Lead day-to-day management of HME's fleet operations support team, including scheduling, site coordination, issue resolution, and performance oversight.
• Serve as the primary operational contact for mining clients, ensuring delivery of high-quality support and alignment with contractual service levels.
• Oversee deployment and optimisation of fleet management systems, machine guidance hardware, and real-time telemetry solutions across multiple mine sites.
• Coordinate onboarding and training programs for operators, site engineers, and maintenance teams on the use of HME systems.
• Monitor fleet KPIs, system performance, and operator compliance data using HME’s proprietary tools and dashboards.
• Develop and maintain strong working relationships with mine site managers, OEM partners, and cross-functional internal teams.
• Manage operational risk, compliance, and quality control processes in alignment with customer and internal standards.
• Lead, mentor, and develop a high-performing team of fleet operations staff and technical field representatives.
• Provide operational input into product development, configuration, and deployment planning to improve supportability and usability of HME solutions.
• Travel to client sites as required to oversee key deployments and manage critical support escalations.

Required Qualifications & Experience

• Bachelor's degree in mining engineering, Mechanical Engineering, or a related technical discipline.
• Demonstrated experience in fleet operations, mine production support, or equipment performance monitoring.
• 4+ years of total experience, with at least 2–4 years in a customer-facing operations or technical support leadership role, is preferred.
• Proven experience in managing field-based teams, support engineers, or site representatives in the mining sector.
• Strong understanding of mining equipment (trucks, loaders, dozers, drill rigs), fleet utilisation, and operator behaviour monitoring.
• Familiarity with fleet management systems, machine guidance platforms, or mine control room operations is highly desirable.
• Multi-lingual capabilities are highly regarded (English required; other languages such as Arabic, Hindi, or regional languages are advantageous).
• Excellent communication, conflict resolution, and stakeholder engagement skills.

Preferred

• Prior experience working with technology vendors or system integrators in the mining or industrial sector.
• Exposure to remote operations centres (ROC) or real-time fleet tracking environments.
• Willingness to travel periodically to domestic and international mining operations.