Role Overview
Hays is hiring a mid-level Customer Service Representative (Remote after Training)). This is a contract role in Cary. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Hiring: Customer Care Advocate
Cary, NC (Candidates must be within 1 hour)
Domain: Insurance (Dental – Dental Global Customer Solutions)
Remote after training
Training & Nesting Schedule:
- 9/22 – 10/24: Training (Mon–Thu onsite | Fri virtual)
- 10/27 – 11/14: Nesting (continuation of training)
- Hours: 8:00 AM – 5:00 PM EST
- Role transitions to remote after successful training
Important Request:
Candidates are kindly expected to attend all training sessions. As this training is essential for success in the role, time off during this period will not be approved. We appreciate your understanding and commitment.
Work Schedule (Post Training):
- Rotational shifts between 8 AM – 11 PM (Mon–Fri)
- Final shift assigned based on business needs
Requirements (Brief):
- 1+ year of customer service experience (call center / retail / restaurant)
- Flexibility to work rotational shifts
- Basic to intermediate computer proficiency
Role Summary:
- Handle inbound customer queries via calls & E-Mail
- Support dental insurance-related inquiries
- Deliver high-quality, customer-centric service
Kindly save my contact details so you don’t miss my call. You can also reach out to me directly for any queries:
Direct: 813-328-3007
Email: bijaya.datta@hays.com
Frequently Asked Questions
How do I apply for the Customer Service Representative (Remote after Training)) position at Hays?
Use the Apply button above to submit your application directly to Hays. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative (Remote after Training)) position at Hays located?
This position is based in Cary. Hays has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative (Remote after Training)) at Hays earn?
Hays has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative (Remote after Training)) role at Hays posted?
This role was posted on June 17, 2026 (7 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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