Amazon Brand Manager

Who We Are

GIGABRANDS is a fast-growing, full-service Amazon agency managing 50+ brands — and we're just getting started. We combine neuromarketing, AI-powered strategy, and deep Amazon expertise to help eCommerce brands dominate their categories. Led by founder Hunter Harris, we are bullishly focused on client ROI and obsessed with delivering measurable, meaningful results.

Over the past three years, GIGABRANDS has experienced phenomenal growth and is quickly becoming a recognized leader in the Amazon agency space. We are a truly full-service operation - PPC, SEO, catalog management, creative, and brand strategy, all under one roof, all executed by a team that genuinely cares about outcomes.

Our culture isn't an afterthought. We run on six core values that show up in every meeting, every strategy, and every client interaction:

Be a Moral Human — Serve a higher purpose. Do right by your clients, your teammates, and the people around you. Integrity is non-negotiable

Improve 1% Daily — Compound growth applies to people, not just businesses. Each day you should be marginally smarter about Amazon, sharper in your communication, and more efficient in your processes

Extreme Ownership — Own your actions and your outcomes. If something goes wrong on your account, own it. No blame, no excuses. Act as the missile defense system that intercepts problems before they hit the client

Solve Problems, Don't Create Them — Every challenge has a solution. Before escalating an issue, ask yourself: what is my proposed solution? Bring answers, not just questions

Make an Impact — Focus on meaningful, measurable results. Everything you do should move the needle for your clients and for GIGABRANDS

Fail Fast & Fail Forward — Don't fear failure. Take bold strategies, identify what isn't working quickly, document the learning, and pivot. We grow through iteration, not perfection

Core values aren't wall art here — they're recited, discussed, and applied at the start of every Pod Meeting. Each team member shares how they applied a value that week.

THE ROLE

The Brand Manager is one of the most important roles at GIGABRANDS. You sit at the intersection of client success, strategy, and team leadership — the primary face of the agency for your accounts, and the engine that keeps your Pod running at full speed.

You'll own a portfolio of 15-20 Amazon brands, leading a dedicated Pod that includes an Account Manager, PPC Specialist, and Graphic Designer. Your Pod structure looks like this:

Brand Manager (you) — Reports to Amazon Channel Manager & CEO

Account Manager — Reports to Brand Manager for account tasks

PPC Specialist — Reports to Brand Manager for account tasks

Graphic Designer — Reports to Brand Manager for account tasks

You're not just executing, you're orchestrating. You protect the backend team's focus, anticipate client needs before they surface, and ensure every deliverable lands on time and on strategy. Think of yourself as a missile defense system: predictive, not reactive. You intercept issues before they reach the client and resolve problems before they become patterns.

This is a leadership role for someone who thrives in a fast-paced, client-facing environment, loves the craft of Amazon brand management, and takes genuine pride in building client relationships that last.

What You'll Own

Client Account Management

Own all client communication - every email, every Slack thread, every meeting. You are the face of GIGABRANDS for your accounts. This is non-negotiable

Manage 10-15 Amazon brands with a relentless focus on growth, retention, and proactive communication

Proactively develop and communicate account strategy — don't wait for clients to ask. Anticipate their needs and bring recommendations before they request them

Review all reports, decks, and deliverables from your PPC Specialist and Account Manager before they reach the client. Nothing goes out unreviewed

Track and report on sales targets and growth KPIs every week. Flag fiscal concerns — budget overruns, underperformance, missed targets — immediately. Don't surface problems at the quarterly review

Maintain 30/60/90 day goals for each account and drive progress with clarity and urgency

Proactively share wins with clients. Don't wait for the biweekly meeting to celebrate a sales spike or a catalog improvement

Build relationships beyond performance metrics — know your clients' business goals, team dynamics, and stressors. The Brand Manager is the first and last line of defense against churn

If a client goes silent, follow up. Call and text if needed. Silence on our side creates churn

Team Leadership & Pod Management

Lead your Pod — Account Manager, PPC Specialist, and Graphic Designer — with clarity and accountability

Delegate tasks in ClickUp with start date, end date, time estimate, and priority level clearly defined for every task

Triage all incoming requests before routing to the team — protect your Pod's focus time

Conduct biweekly Pod-level check-ins to align on account health, priorities, and capacity

Handle capacity planning for your entire Pod, not just your own workload

Mentor and support Junior Brand Managers and Account Managers as the team grows

Model core values in every interaction — you set the tone for your Pod

Operations & Process Excellence

Maintain immaculate ClickUp boards at all times — every task logged, every deadline tracked, every board actively followed up on

Log every task — internal meetings, external meetings, recurring audits, ad hoc requests with start date, due date, time estimate, and priority level

After every client meeting, convert all notes and action items into ClickUp tasks before EOD. No action item left undocumented

After daily Slack and email reviews, add any new ad hoc tasks to ClickUp with time estimates by EOD

Schedule all recurring tasks (internal meetings, external meetings, regular audits) in ClickUp at the start of each week

Centralize all client data, strategy notes, and decisions in agreed tools , ClickUp, Notion, and the Central Brain

Use the Eisenhower Matrix to distinguish urgent vs. important tasks and delegate accordingly

Ensure all meeting recordings are captured via tl;dv, with notes processed through Google Gemini

Implement at least one process automation or workflow improvement per week, find the 1% every time

Analyze new strategies, document results, and share learnings with your Pod

Client Meeting Standards

Prepare for every meeting: review the deck, confirm all previous action items are addressed in the update, and brief your AM and PPC Specialist on strategy and logic before the call

Run post-meeting follow-up: create all ClickUp tasks before EOD, assign to correct Pod members with dates and time estimates, send a client follow-up summary where appropriate, and update the 30/60/90 day goal tracker

Culture & Development

Participate in "husks" - GIGABRANDS' internal team-building and peer development sessions where you collaborate with peers and learn from senior leaders

Attend and actively contribute to weekly upskilling classes; Senior Brand Managers take on a mentoring role to support the broader team

Read and apply frameworks from Extreme Ownership by Jocko Willink and Own Your Day, Own Your Life by Aubrey Marcus — these are part of how we operate, not optional reading

Embrace expanded responsibilities as the company scales. This role grows with the business

Requirements

Must-Have

✔ 3-5 years of experience in brand management, account management, or eCommerce marketing

✔ Hands-on Amazon experience — PPC, SEO, catalog management, and creative optimization (this is non-negotiable)

✔ Proven track record managing multiple client relationships simultaneously and delivering measurable results

✔ Strong leadership skills — comfortable directing cross-functional teams across different functions and time zones

✔ Exceptional organizational skills with a systematic approach to task management, reporting, and follow-through

✔ Excellent communicator — confident presenting to clients, writing clear strategic briefs, and running structured meetings

✔ Experience with ClickUp, Asana, Trello, or similar project management platforms

✔ Ability to thrive in a fast-paced, entrepreneurial, client-facing environment with a growth mindset

✔ Self-starter mentality — you bring solutions, not just problems

Nice to Have

◎ Agency background with multi-brand or multi-client account experience

◎ Familiarity with Notion, tl;dv, Google Gemini, Helium 10 and Data dive

◎ Experience with the Eisenhower Matrix or similar prioritization and delegation frameworks

◎ Prior experience mentoring or managing junior team members

Benefits

🚀 Real ownership — a meaningful client portfolio where your decisions directly drive growth

📈 Structured career path toward Brand Director and senior leadership roles

🧠 Weekly upskilling sessions and internal husks to keep you growing every week

🤝 A values-driven culture built on trust, accountability, and continuous improvement

📚 Access to a leadership framework built around Extreme Ownership and high-performance habits

🌐 Remote-first, full-time position aligned with US working hours

⚡ Be part of a fast-growing agency making serious waves in the Amazon ecosystem