Phone Technician

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician III for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Phone Technician, the work you’ll do at GDIT will be impactful to the mission at the Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA.

• Install, configure, and troubleshoot phones and network connectivity for DoD customers in the National Capital Region (NCR).
• Meet clients with professional demeanor
• Plans network installations by using manuals and technical specification
• Documents adds, moves, and changes to system configuration using client documentation standards
• Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order
• Test circuits and components to isolate malfunctioning systems by using test meters
• Configure and deploy phones
• Meet with clients to assist with customer's training and configuration preferences for end devices
• Work with Remedy Ticketing System to track adds, moves, and changes
• Receive Equipment/Material delivered for our VoIP Team and Engineers
• Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery
• Install phone firmware
• Inventory Voice Team supplies
• Receive bad phones from customers from different location, return to warehouse and ready them for return
• Transports equipment between warehouse and customer site

WHAT YOU’LL NEED TO SUCCEED

Bring your telecommunications expertise along with a drive for innovation to GDIT. The Phone Technician must have:

• Education: Associates Degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience.
• Experience: 3+ years of related experience
• Technical skills:
• Security clearance level: Active Secret Clearance
• Role requirements: Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.