Customer Service Representative - India
Foundever®Role Overview
Foundever® is hiring a mid-level Customer Service Representative - India. This is a full-time role in Hyderabad. Part of Foundever®'s Qa hiring, posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About Us
Foundever India Pvt Ltd
Foundever is;
- World€™s Leading BPO.
- Handle 3 million contacts every day.
- 60000 Employees Worldwide.
- 145 centers in 27 countries.
- 350 clients
- 36 languages
- Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row
Job Summary
Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals.
Primary Job Responsibilities
Greetings from FOUNDEVER!!
Foundever is hiring for International Technical Support Voice Process.
Job Details:
1. Age: 18 years to 35 years
2. Minimum Qualification Intermediate (or +2 equivalent).
3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
4. Experience Any Under Grad or Graduate Freshers.
5. Communication skills: Exceptional Spoken skills in English
6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)
Salary: As per Market Standards
Note: Any candidate applying for this position should be okay to work from the office.
Experience: Any Under Grad/Graduate Freshers can apply.
Job Profile:
1. International Voice (Technical Support)
- Responsibility: Provide Technical Support to International Customers
- Shift Timings: Should be flexible to work in US Rotational Shifts.
- Desired Skills: Need Excellent Communication skills in English.
- Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)
- Working Days: 5 days working
- Weekly Offs: 2 Week Offs(Rotational and Split)
- Transport: Home Pickup and Home Drop.
- Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.
All Interviews will happen over telephonic or Skype.
Note: Any candidate applying for this position should be okay to work from the office.
The selected candidates should be able to join ASAP and have all documents handy for background verification.
You can refer your friends too!!!
Skills/Knowledge/Abilities
- Call Center experience a plus
- Provide a high quality and proactive service to both internal and external customers
Education
High school diploma or equivalent
Bachelors in a related field
Experience Target
- Call Center experience a plus
Frequently Asked Questions
How do I apply for the Customer Service Representative - India position at Foundever®?
Use the Apply button above to submit your application directly to Foundever®. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative - India position at Foundever® located?
This position is based in Hyderabad. Foundever® has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative - India at Foundever® earn?
Foundever® has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative - India role at Foundever® posted?
This role was posted on May 29, 2026 (21 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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