Can I get an entry-level help desk job with no experience?

Absolutely. Many entry-level help desk jobs explicitly say 'no experience required.' Employers value communication skills, basic computer literacy, problem-solving ability, and a willingness to learn on the job.

What should I put on my resume for entry-level help desk?

Highlight any tech-related experience (even personal projects), customer service experience, relevant coursework, certifications (CompTIA A+ is ideal), and soft skills like communication and patience. A home lab or volunteer IT work also helps.

How much do entry-level help desk jobs pay near me?

Entry-level help desk salaries typically start at $35k–$45k in most US cities. Metro areas like NYC, SF, and Chicago pay $42k–$55k. Remote entry-level positions average $38k–$50k.

What certifications should I get for entry-level help desk?

Start with CompTIA A+ - it's the most recognized entry-level IT cert. Google IT Support Professional Certificate is a great free alternative. Both demonstrate foundational knowledge that employers look for.

132+ JobsUpdated Mar 2, 2026

Entry Level Help Desk Jobs Near Me

Entry-level help desk positions are the most accessible way to start a career in IT. Companies in every city are looking for motivated individuals to join their support teams - many with no prior experience required. Starting salaries range from $35k to $55k with rapid advancement potential.

Get AI-Matched Jobs

Salary Range

$50k – $89k

Top Companies

Webflow, Pearson, ICU Medical, ePlus Technology, inc., Greater Baltimore Medical Center, Inc., Chenega Corporation +2 more

Job Types

100% Full Time

Top Locations

Washington, District of Columbia, Dublin, Virginia, Baltimore, Maryland

Work Model

70% On-Site, 30% Remote

Experience Levels

100% Junior

We found 132 entry level help desk jobs near me currently hiring in locations including Washington, District of Columbia, Dublin, Virginia. Salaries range from $50k to $89k based on experience, location, and company size. Work arrangements include On-Site (70%), Remote (30%). Top employers include Webflow, Pearson, ICU Medical and 5 other companies.