Remote Service Desk Analyst - Level 1 Support

A leading IT solutions provider is seeking a Service Desk Analyst to provide Level 1 support to clients from a remote position. The role involves troubleshooting IT products and delivering customer-friendly assistance. Candidates must have a High School Diploma or equivalent experience, and proficiency in navigating Microsoft Outlook and Windows is preferred. Experience with a help desk is a plus. A competitive hourly wage of $16.00 - $18.00 is offered, along with comprehensive benefits including medical, dental, and 401(k).

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