Revenue Operations Coordinator ( Sales & Dispatch)

One of the fastest-growing premium mobile detailing companies serving West Virginia, Maryland, and Virginia is hiring for a critical role. We specialize in high-end detailing, ceramic coatings, paint correction, fleet services, and vehicle protection.

We are looking for a highly motivated Revenue Operations Coordinator who will become the nerve center of our business.

This is not a receptionist position.

This is a revenue-generating role responsible for converting leads into paying customers, keeping our technicians fully scheduled, managing customer communication, and helping drive our next stage of growth.

Our goal is to double our current revenue in the next 6 months, and we are looking for someone who wants to help achieve and surpass that goal.

What You’ll Do

• Answer inbound phone calls professionally and confidently.
• Respond to Facebook, Google, website, and text message leads within minutes.
• Follow up with unsold estimates until a decision is made.
• Schedule and dispatch technicians using Fieldd.
• Manage customer opportunities inside GoHighLevel.
• Confirm appointments and reduce cancellations.
• Fill open schedule gaps and maximize technician utilization.
• Reactivate previous customers and inactive leads.
• Sell ceramic coating packages, detailing services, maintenance plans, and fleet services.
• Request Google reviews after completed jobs.
• Maintain accurate notes and customer records.

What Success Looks Like

You will be measured by real performance metrics, including:

• Response time
• Calls answered
• Outbound calls made
• Booking percentage
• Revenue booked
• Technician utilization
• Customer satisfaction
• Google reviews generated
• Follow-up completion
• Schedule efficiency

What We’re Looking For

We are looking for someone who enjoys sales, organization, and helping customers.

Ideal backgrounds include:

• Automotive dealership BDC
• Service Advisor
• HVAC, plumbing, restoration, or roofing dispatch
• Inside sales
• Appointment setting
• Customer success
• High-volume call center
• Service scheduling

You should be:

• Extremely organized
• Comfortable making outbound calls
• Confident closing sales
• Friendly and professional on the phone
• Able to multitask under pressure
• Comfortable learning technology quickly
• Competitive and goal-oriented

Software You’ll Use

• GoHighLevel CRM
• Fieldd Scheduling Software
• Business phone system (provided)
• Email
• Google Workspace

Training will be provided.

Work Environment

This is primarily a remote work-from-home position.

Applicants located near the Eastern Panhandle of West Virginia are encouraged to apply, as occasional in-person training or meetings may be offered.

Reliable high-speed internet, a quiet workspace, and a professional headset are required.

Compensation

• Hourly base pay
• Performance bonuses
• Sales incentives
• Opportunities for advancement as the company continues to grow ( This is a CRITICAL role, anyone who can fill the role and excel will be in the position for further growth and advancement. )

Top performers will have the opportunity to increase their compensation substantially by helping grow company revenue.

Why Join our Confidential Team

This is an opportunity to join a rapidly growing company before the next major stage of expansion.

You’ll work directly with ownership, help shape company systems, and play a key role in building one of the region’s premier automotive appearance companies.

If you’re driven, organized, competitive, and enjoy helping customers while contributing directly to company growth, we’d like to hear from you.

To apply, submit your resume and include a brief and specific cover letter explaining why you’d be a great fit for this position.

Pay: $42,000.00 - $125,000.00 per year

Benefits

• 401(k)
• 403(b)
• Commuter assistance
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid parental leave
• Paid time off
• Stock options
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Have you used a CRM? If so, which one(s).
• Have you worked remotely?
• Have you used GoHighLevel?
• Have you worked in a dispatch role for a service business?
• What is your internet speed ?
• Are you comfortable making 50-100 outbound calls daily?

Experience

• Inside sales: 2 years (Required)

Work Location: Hybrid remote in Ranson, WV 25438