Bilingual Inbound Customer Service Representative
(CAHRD) Centre for Aboriginal Human Resource Development Inc.Role Overview
(CAHRD) Centre for Aboriginal Human Resource Development Inc. is hiring a mid-level Bilingual Inbound Customer Service Representative. This is a full-time role in Winnipeg. Part of (CAHRD) Centre for Aboriginal Human Resource Development Inc.'s Mobile hiring, posted 3 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
by employerrep | Jun 16, 2026
Tribal Wi-Chi-Way-Win Capital Corporation
Published
June 16, 2026
Location
Winnipeg
Category
Customer Service
Job Type
Full-time
Department
N/A
Job Order Number
44914
Application Deadline
Open Until Filled
Salary/Wage
$20.50
Description
POSITION TYPE FULL-TIME, 37.5 HOURS/WEEK
Job Overview:
Provide exceptional service and guidance to customers and providers regarding Dental Insurance matters.
Work Hours (Full-time) 37.5 per week. Flexible availability between Monday to Friday 4:30 AM – 8:00 PM CST (no overnights and no weekends)
Work from Home
Candidates must be able to work in an environment that is separate from other areas within their home, with direct internet access (hard wire) and must also have a mobile device with internet capability. All other equipment is provided and is to be returned at the end of the employment term.
Summary Of Accountabilities And Experience:
- Successful candidates will be required to have 1+ year(s) of experience in a contact center environment.
- Meet or exceed established performance targets: Attendance/reliability, Call Quality, Average Handle time, and Scheduled Adherence.
- Provide complete and accurate information in a professional, courteous and pleasant manner.
- Identify client’s needs through effective probing and active listening.
- Recommend appropriate options and solutions to fulfill client’s needs.
- Complete post call activities/documentation accurately and timely.
- Ability to follow required scripting and necessary call flows using internal tools and resources.
Required Skills And Attributes:
- Bilingual Capability: Proficiency in both English and French languages. Potential candidates will be required to complete testing.
- Excellent customer service skills (soft skills and professionalism).
- Proven effective communication skills (listening/verbal/interpretation).
- Strong computer/technical skills including an ability to assist with website navigation and multiple PC applications (i.e. Microsoft Teams, Outlook, internet browsers and internal resources).
- Drive for client success by providing engaging, polite, professional and helpful service.
- Team player; coachable and open to feedback.
Job Requirement: Security Clearance
Successful candidates will require to complete a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID and undergo fingerprinting to be granted Clearance. All related costs will be covered by TCCS.
Please send a cover letter and a resume to employerrep@abcentre.org.
This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.
Apply Online
Apply
Your name *
Your e-mail address *
Message
Phone Number:
Self Identify:
- Non-Aboriginal
- Status
- Non-Status
- Inuit
- Metis
Self Identify
Attachments
Drop files here browse files ...
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Tribal Wi-Chi-Way-Win Capital Corporation
Published
June 16, 2026
Location
Winnipeg
Category
Customer Service
Job Type
Full-time
Department
N/A
Job Order Number
44914
Application Deadline
Open Until Filled
Salary/Wage
$20.50
Summary Of Accountabilities And Experience:
- Successful candidates will be required to have 1+ year(s) of experience in a contact center environment.
- Meet or exceed established performance targets: Attendance/reliability, Call Quality, Average Handle time, and Scheduled Adherence.
- Provide complete and accurate information in a professional, courteous and pleasant manner.
- Identify client’s needs through effective probing and active listening.
- Recommend appropriate options and solutions to fulfill client’s needs.
- Complete post call activities/documentation accurately and timely.
- Ability to follow required scripting and necessary call flows using internal tools and resources.
Required Skills And Attributes:
- Bilingual Capability: Proficiency in both English and French languages. Potential candidates will be required to complete testing.
- Excellent customer service skills (soft skills and professionalism).
- Proven effective communication skills (listening/verbal/interpretation).
- Strong computer/technical skills including an ability to assist with website navigation and multiple PC applications (i.e. Microsoft Teams, Outlook, internet browsers and internal resources).
- Drive for client success by providing engaging, polite, professional and helpful service.
- Team player; coachable and open to feedback.
Job Requirement: Security Clearance
Successful candidates will require to complete a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID and undergo fingerprinting to be granted Clearance. All related costs will be covered by TCCS.
Please send a cover letter and a resume to employerrep@abcentre.org.
This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.
Apply Online
Apply
Your name *
Your e-mail address *
Message
Self Identify:
- Non-Aboriginal
- Status
- Non-Status
- Inuit
- Metis
Self Identify
Attachments
Drop files here browse files ...
Related Jobs
Student and Industry Liaison Winnipeg
May 15, 2026
Instructor - Indigenous Education and Community Support Worker Program Winnipeg
May 15, 2026
Director of Student Wellness Winnipeg
May 15, 2026
Programming Supervisor Winnipeg new
June 17, 2026
Support Mentor - Amoowigamig Winnipeg new
June 16, 2026
Frequently Asked Questions
How do I apply for the Bilingual Inbound Customer Service Representative position at (CAHRD) Centre for Aboriginal Human Resource Development Inc.?
Use the Apply button above to submit your application directly to (CAHRD) Centre for Aboriginal Human Resource Development Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Bilingual Inbound Customer Service Representative position at (CAHRD) Centre for Aboriginal Human Resource Development Inc. located?
This position is based in Winnipeg. (CAHRD) Centre for Aboriginal Human Resource Development Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Bilingual Inbound Customer Service Representative at (CAHRD) Centre for Aboriginal Human Resource Development Inc. earn?
(CAHRD) Centre for Aboriginal Human Resource Development Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Bilingual Inbound Customer Service Representative role at (CAHRD) Centre for Aboriginal Human Resource Development Inc. posted?
This role was posted on June 16, 2026 (3 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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