Role Overview
BT Group is hiring a entry-level Trainee Associate Network Operations Engineer. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Trainee Associate Engineer- NOC
Why this job matters
The Engineering Enablement Advisor 2 supports the delivery of excellence in customer service through the tactical delivery of issue resolution in parallel assists activities and programs that enhance the organisation’s customer facing engineering capabilities.
What you’ll be doing
1. Supports the delivery of continuous assessments across a specified area of the organisation's field engineering capabilities, identifying critical gaps and delivering the design of future required engineering states.
2. Supports the deployment of tools that enable engineering teams to continue building and innovating.
3. Participates in the timely resolution of critical customer escalations contributing to high standards of customer delivery.
4. Undertakes the implementation of efficiency savings and delivers on targets for performance in output and quality to ensure an environment of continuous improvement is instilled in the team.
5. Undertakes the designing and planning of tactical project plans across product / service groupings to meet time, cost and quality targets.
6. Follows roadmaps for engineering capability, maturity, health and status updates ensuring the function's vision aligns with group strategy.
7. Executes and delivers within standardised procedures in order to achieve objectives and the vision of the engineering enablement.
The skills you’ll need
TroubleshootingCustomer ServiceService DeliveryEscalation ManagementHealth & SafetyIssue ResolutionContinuous ImprovementCommercial AcumenData AnalysisKPI/Metric MonitoringTechnical SupportDecision MakingIncident ManagementGrowth MindsetQuality AssuranceProcess DesignInclusive LeadershipOur leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
Experience Level
Entry Level
Frequently Asked Questions
How do I apply for the Trainee Associate Network Operations Engineer position at BT Group?
Use the Apply button above to submit your application directly to BT Group. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Trainee Associate Network Operations Engineer position at BT Group located?
This position is based in IN. BT Group has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Trainee Associate Network Operations Engineer at BT Group earn?
BT Group has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Trainee Associate Network Operations Engineer role at BT Group posted?
This role was posted on April 6, 2026 (71 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Trainee Associate Network Operations Engineer role at BT Group entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements BT Group has listed.
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