Customer Service Representative - English

Full Timeentry

Shillong, Meghalaya, INPosted 5 days ago

Role Overview

Binated is hiring a entry-level Customer Service Representative - English. This is a full-time role in Shillong. posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

ORCustomerRepresentativeInResponsibilitiesEnglishSupportAssist

Job Description

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, issues, and feedback via email. The ideal candidate will have excellent written communication skills, a strong understanding of customer service principles, and the ability to provide timely and effective solutions to customer concerns.

Job Responsibilities

Strong command over written English (grammatically correct written English)
Customer Support – Assist the customer process and solve Customer queries via email or chat.
Ensuring customer satisfaction through prompt responses and query resolution
Coordinate with internal team for issue resolving & coordination with customer
To ensure that tasks are completed daily and in a timely manner
Respond to customers in tickets issues, follow-ups, etc.

Mandatory Requirements

Should be ready to work in Night shifts and 5 days working.
Should be ready to Work from Office

Soft Skills:

Excellent verbal and written communication skills
Should possess prioritizing and organizing skills
Logical and reasoning abilities to take right decisions to resolve customer’s issues
Result oriented who can drive towards stringent targets
Basic knowledge of Customer Services
Should be punctual and responsible with work
Should have the passion to learn and grow
Required only 1 to 2 years of experience
Freshers can also apply

Interested candidates can share their resume at:

📧 careers@binated.com

About Binated

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Frequently Asked Questions

How do I apply for the Customer Service Representative - English position at Binated?

Use the Apply button above to submit your application directly to Binated. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Customer Service Representative - English position at Binated located?

This position is based in Shillong. Binated has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Customer Service Representative - English at Binated earn?

Binated has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Service Representative - English role at Binated posted?

This role was posted on June 24, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the Customer Service Representative - English role at Binated entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Binated has listed.