IT Support & Network Administrator

Key Responsibilities:

• Network Management:

Manage the company’s network infrastructure and perform regular upgrades and maintenance of all network hardware as required.

• Technical Support:

Diagnose and resolve technical issues on priority, including desktops, laptops, printers, and network equipment.

• Printer & Scanner Management:

Possess strong knowledge of network printers and network scanners, including setup, troubleshooting, and configuration.

• Network Devices Expertise:

Good knowledge of networking devices such as switches, Wi-Fi modems, VLAN, port security, inter-VLAN, VLAN trunking, and DHCP configuration.

• Windows Server Management:

Strong understanding of Windows Server roles including ADDS, Group Policy, DHCP, DNS, FTP, file sharing, data permissions, and network sharing.

• Linux Skills:

Ability to resolve Linux-related issues, install and upgrade Linux servers, and deploy new servers on fresh machines.

• CCTV & Surveillance Systems:

Experience with NVR/DVR systems and ability to troubleshoot and resolve technical issues.

• Asset Management:

Maintain hardware inventory and ensure proper asset tagging for all IT equipment.

• Firewall Administration:

Manage and troubleshoot firewall issues, including creating allow/deny rules for users, groups, and web portals.

• Application Support:

Provide technical assistance for software platforms including CRM, Keka, Lawrbit, CompuOffice and Tally.

Qualifications

• Bachelor’s degree / diploma in IT, Computer Science, or related field.
• 2–5 years of experience in IT Support / System Administration / Networking.
• Strong knowledge of Windows Server (ADDS, DHCP, DNS, Group Policy).
• Basic Linux administration experience (installation, troubleshooting, upgrades).
• Hands-on experience in desktop, laptop, printer & scanner troubleshooting.
• Good understanding of networking: switches, VLAN, DHCP, Wi-Fi, TCP/IP.
• Experience in firewall configuration and access rule management.
• Knowledge of CCTV surveillance systems (NVR/DVR).
• Experience supporting applications such as CRM / Keka / Tally / CompuOffice (preferred).
• Strong communication, documentation, and problem-solving skills.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits

• Provident Fund

Work Location: In person