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Customer Support Specialist

Arabian Aroma
Full Timeentry
Kanpur, Uttar Pradesh, INPosted April 5, 2026

Job Description

About the job:

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving concerns, and ensuring a smooth and positive customer experience.

Salary:

15,000 18,000 (Depends on interview performance)

Working Hours:

10:00 AM to 07:00 PM

Key Responsibilities:

Handle customer queries via calls, emails, chat, or social media

Provide accurate information about products and services

Resolve customer complaints in a professional and timely manner

Maintain records of customer interactions and transactions

Coordinate with internal teams for issue resolution

Ensure high levels of customer satisfaction

Required Skills

Excellent communication skills (verbal and written)

Good problem-solving and listening skills

Basic computer knowledge (MS Office, email handling, CRM tools)

Ability to handle pressure and manage multiple tasks

Positive attitude and customer-centric approach

Time management and organizational skills

Eligibility Criteria:

Minimum 12th pass / Graduate preferred

experienced candidates can apply only

Who can apply:

Only those candidates can apply who:

  • have minimum 1 years of experience

Salary:

Competitive salary

Experience

1 year(s)

Deadline:

2035-01-01 00:00:00

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