Position Definition 

Summary of Position:

The duties will include, but may not be limited to, keeping accurate medical records, clerical work, client education, promotion of hospital products and services and support of the organization. This position requires knowledge of hospital procedures, policies and services; client and patient treatment protocols; hospital

Computer systems; and the standard procedures, records, and terminology used in a veterinary hospital. The Registered Veterinary Technician is the doctors’ primary support. They assist in pet restraint, lab work, procedures, surgery, nursing care, and triage/discharge of patients.

Duties and Responsibilities:

• Perform physical exams, treatments, and administer medication as directed by the veterinarian
• Prep and assist in diagnostic, medical, and surgical procedures
• Triage patients, perform physical exams, and gather brief medical histories
• Perform laboratory tests and take radiographs
• Operate and maintain hospital equipment, i.e., EKG, fluid pump, syringe pump, scales, anesthetic monitors and machines
• Anesthetize animals and monitor anesthesia under the direction and supervision of the veterinarian
• Communicate with clients/owners about the status of patients, as directed by the veterinarian
• Fill prescriptions/administer medications, including proper documentation, logging, and security of controlled drugs
• Maintain cleanliness of exam rooms (after each patient), reception areas, hospital grounds, and treatment areas, as needed
• Clean cages, as needed
• Do laundry
• Communicate patient status with oncoming staff and veterinarians, and update records and financial information, as needed, in the computer
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, and/or pain
• Communicate and approach job duties in a mature manner
• Foster teamwork approach and work well with all levels of hospital team members
• Participate in all staff and technician/assistant mandatory staff meetings
• Participate in the review process for other technical staff and doctors when requested
• Answer phones and perform other reception duties as needed by the hospital
• Understand zoonotic disease risks in the work environment and use all appropriate safety equipment, garments, and procedures to protect self and others
• Understand and limit the potential exposure to bites, scratches, and potential injuries
• Understand that employees in this role are exposed to various cleaning solutions and other chemicals, odors, noises, and animal wastes and behave in a professional manner when dealing with these conditions
• Proactive role in developing new skills and furthering knowledge base by attending CE.
• Demonstrate flexibility to float to other departments in times of need
• Support the team in welcoming new employees and assist in the training process when needed
• Perform duties of specialty area as described in Specialty Addendum
• Performs other duties as assigned

Competencies/Requirements:

Familiarity with Hospital policies and procedures

Proficiency

• Clinical laboratory procedures
• Medication calculations and administration
• Catheter placement
• Intubation
• Vital sign monitoring
• Client communications
• Anesthesiology
• Animal restraint
• Patient physical assessments
• Radiographic technique
• Venipuncture

Expertise/Certifications

• Current NC Veterinary Technician Registration preferred

Education

• Graduate of an accredited veterinary technology program preferred

Work Experience

• One year of relevant experience in veterinary environment, including intern assignments is required
• 2-5 years of emergency experience preferred

Schedule: Friday-Sunday from 12pm-12am

Physical Requirements

• Ability to lift up to 50 pounds (work requires lifting, carrying, and restraining animals–with assistance from other staff members for animals weighing over 50 pounds)
• Ability to walk or stand for 10 to 12 hours (or longer shifts, as needed); frequently working in a bent position
• Ability to handle stressful situations
• Ability to complete assigned tasks, even if extended work hours are required in order to do so

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources