Role Overview
Ziosk is hiring a Automation Process Improvement Lead (on-site). This is a full-time role in Plano. Part of Ziosk's Devops hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Automation Process Improvement Lead (on-site) – Plano, TX
Welcome to Ziosk, where we’re helping restaurants focus on what matters most: their guests!
Have you ever used a tablet to pay at a restaurant? We are the OGs for the pay-at-the-table concept and we’re cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili’s and more – helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based products, all focused on helping them create the best guest experience possible to grow their bottom line.
Our secret sauce? Our people! They’re ordering up never-been-done solutions every single day and they’re the reason why we’re the leading pay-at-the-table provider and only growing from there.
Want a seat at our table? We are seeking an Automation Process Improvement Lead to transform engineering workflows, drive AI‑powered automation, develop engineering dashboards, and improve operational visibility across our engineering organization. This role owns the Jira platform, partners with Azure DevOps and GitHub stakeholders, and delivers automation and analytics solutions that enhance engineering productivity and performance.
The Main Course – Responsibilities
- Lead workflow automation initiatives using Power Automate, Power Apps, and AI agents.
- Own Jira administration, including workflows, automation, integrations, permissions, and governance.
- Build Power BI dashboards for engineering metrics, SDLC performance, and operational insights.
- Perform data analytics, modeling, and metric standardization across engineering tools.
- Partner with ADO/GitHub owners to align workflows and reporting.
- Improve SDLC and Agile processes; support planning, sprint execution, and release readiness.
- Drive cross‑team engineering initiatives and provide executive‑ready insights.
What You Bring To The Table – Qualifications
- 5+ years project/program management in engineering or technology.
- Expert‑level Jira Administration experience.
- Advanced Power BI and data analytics skills (DAX, modeling, trend analysis).
- Strong SDLC and Agile methodology knowledge.
- Hands‑on experience developing AI Agents and workflow automation.
- Extensive experience with Power Automate and Power Apps.
- Experience with Azure DevOps and GitHub.
- Strong communication and stakeholder management skills.
Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano.. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.
Frequently Asked Questions
How do I apply for the Automation Process Improvement Lead (on-site) position at Ziosk?
Use the Apply button above to submit your application directly to Ziosk. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Automation Process Improvement Lead (on-site) position at Ziosk located?
This position is based in Plano. Ziosk has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Automation Process Improvement Lead (on-site) at Ziosk earn?
Ziosk has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Automation Process Improvement Lead (on-site) role at Ziosk posted?
This role was posted on April 7, 2026 (73 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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