IT Delivery Lead(Pharma)

Skill-IT Delivery Lead(Pharma) Experience Required-15+ Years Location-Pune Role Summary: We are seeking an accomplished IT Delivery Leader with strong experience in pharmaceutical industry processes to lead end-to-end delivery of enterprise IT programs and digital transformation initiatives. The role requires deep understanding of GxP-regulated environments, validated systems, and pharma business functions, combined with proven leadership in large-scale IT delivery.

Key Responsibilities: IT Delivery & Program Management - Lead end-to-end IT delivery for multiple concurrent programs across applications, data, integration, and infrastructure.

• Own delivery governance, planning, execution, risk management, and successful closure of programs.
• Ensure delivery commitments on time, cost, quality, and compliance.
• Serve as the primary IT delivery interface for senior business stakeholders.

Pharma

Process & Domain Leadership - Experience in managing engagements on key technology platforms Veeva, Medidata, LIMS, SAP S/4, Salesforce, etc.

• Experience in product commercial launch, emerging biotech, AI-led value chain transformation.
• Ensure systems align with GxP, GAMP 5, 21 CFR Part 11, ICH, and other relevant regulatory standards.
• Drive adoption of validated systems and documentation practices across projects.
• Strong knowledge of Pharma business processes, including will be preferred:
• Commercial - Sales & Marketing, Medical, Market Access
• R&D - Clinical Operations, Discovery, Pharmacovigilance & Drug Safety
• Manufacturing, Quality, and Supply Chain
• Regulatory Affairs & Submissions Delivery Leadership & Growth Enablement - Own end-to-end IT delivery for Life Sciences portfolios with clear linkage to business growth outcomes (revenue uplift, faster launches, market penetration, productivity).
• Drive a delivery-led growth model by proactively identifying opportunities where technology can:
• Improve sales effectiveness and rep productivity
• Enable omnichannel and personalized HCP engagement
• Accelerate product launches and brand transformation
• Convert Commercial demand into scalable delivery roadmaps with measurable business KPIs. Vendor, Financial & Portfolio Management - Own Commercial IT portfolio management including budgeting, forecasting, and financial discipline.
• Lead multi-vendor delivery ecosystems (system integrators, SaaS vendors).
• Ensure strong vendor governance, SLAs, cost optimization, and performance outcomes. Stakeholder & Business Partnership - Partner with Business, QA, Regulatory, Compliance, and Vendors to ensure aligned outcomes.
• Communicate program status, risks, and mitigation plans to executive leadership.
• Build strong relationships with global and cross-functional teams. Governance, Quality & Compliance - Establish and maintain delivery frameworks aligned with SDLC, Agile, SAFe, or Hybrid models.
• Ensure adherence to validation, audit readiness, change control, and inspection preparedness.
• Lead vendor governance, SLA management, and third-party delivery oversight.

People

Leadership & Capability Building - Build and lead high-performing Commercial IT delivery teams across geographies.

• Mentor delivery managers, architects, and product owners.
• Strengthen organizational capability in:
• Commercial domain knowledge
• Agile delivery in regulated environments
• Business-facing IT leadership Required Qualifications & Experience Education - Bachelor’s degree in engineering, Computer Science, or related field
• MBA or master’s degree preferred Experience - 15+ years of overall IT experience with 5-8+ years in delivery leadership roles
• Significant experience in Pharmaceutical or Life Sciences industry
• Demonstrated success delivering large, complex IT programs in regulated environments
• Experience managing multi-vendor and global delivery models Technical & Domain Skills - Strong understanding of:
• GxP compliance, Validation lifecycle, CSV/CSA
• Pharma platforms such as Veeva, Oracle, SAP, LIMS, MES, CTMS (any combination)
• Familiarity with cloud, data platforms, integrations, and enterprise architectures
• Experience with Agile / SAFe delivery models in regulated domains Leadership & Behavioral Competencies - Executive presence with strong stakeholder management skills
• Strategic thinker with hands-on delivery mindset
• Excellent communication, negotiation, and conflict management abilities
• Strong decision-making under ambiguity and regulatory constraints
• Results-driven with a continuous improvement mindset Desirable / Preferred Skills, Experience - Experience supporting global pharma enterprises
• Expo