Role Overview
YOUNGS INSURANCE BROKERS is hiring a entry-level Insurance Claims Coordinator. This is a full-time role in CA. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Company Overview
Youngs Insurance Brokers Inc. is the largest leading independent insurance brokerage in Niagara Falls, with over 100 years of excellence in customer service. We are committed to providing rewarding career opportunities within a professional and supportive environment, valuing community involvement and client trust.
Claims Coordinator
Youngs Insurance Brokers Inc. is seeking a detailed and client-focused Claims Coordinator. In this role, you will act as a key liaison between clients, insurers, and internal teams, to ensure claims are reported accurately, followed up efficiently, and resolved with a high level of service. This position is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and is passionate about advocating for clients throughout the claims process.
Responsibilities
- Assist clients with reporting new auto, property and liability claims.
- Act as the primary point of contact between clients and Broker
- Monitor claim progress and follow-up with insurers and adjusters as needed.
- Maintain detailed and accurate claim files and documentation in the brokerage management system.
- Provide regular claim status updates to clients and internal team.
- Support claims advocacy by escalating concerns and helping resolve service issues.
- Collaborate with internal teams
- Maintain relationships with restoration partners and company adjusters.
- Monitor and respond to emergency inquiries from customers.
- Assist with claims-related reporting.
- Adhere to compliance standards.
- Assisting with workflow and processing expenses
Qualifications
- 1-3 years of experience in insurance brokerage or company environment.
- Client-focused mindset with strong problem-solving skills.
- Strong interpersonal and communication skills, with the ability to build positive relationships and deliver excellent customer service.
- Industry knowledge - insurance policy wordings, coverage and claim handling procedures is an asset.
- Demonstrated commitment to long-term growth and career advancement within the industry.
What We Offer
- Competitive compensation & benefits
- In office role with work from home privileges
- Continuing education and development support
- Collaborative and supportive team environment
- Salary commensurate with experience $45K - $55K
- Growth within the company
- Business casual dress
- Company Events
If you don’t meet every requirement but believe that you could be successful in the position, please apply!
Youngs Insurance Brokers is an equal opportunity employer committed to breaking down barriers in the workplace. If you require accommodation during the recruitment process, please let us know and our HR team will work with you to find a solution.
Job Types: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
Benefits
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Work Location: In person
About YOUNGS INSURANCE BROKERS
YOUNGS INSURANCE BROKERS
Frequently Asked Questions
How do I apply for the Insurance Claims Coordinator position at YOUNGS INSURANCE BROKERS?
Use the Apply button above to submit your application directly to YOUNGS INSURANCE BROKERS. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Insurance Claims Coordinator position at YOUNGS INSURANCE BROKERS located?
This position is based in CA. YOUNGS INSURANCE BROKERS has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Insurance Claims Coordinator at YOUNGS INSURANCE BROKERS earn?
YOUNGS INSURANCE BROKERS has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Insurance Claims Coordinator role at YOUNGS INSURANCE BROKERS posted?
This role was posted on May 5, 2026 (54 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Insurance Claims Coordinator role at YOUNGS INSURANCE BROKERS entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements YOUNGS INSURANCE BROKERS has listed.
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