Teacher Training Coordinator
Xponential Fitness, LLCJob Description
Teacher Training Coordinator (Entry-Level)
Location: Corporate Office, Hybrid
Employment Type: Full-Time
Experience Level: Entry-Level / Junior Administrative
About the Role
We are looking for a high-energy, systems-oriented Teacher Training Coordinator to join our education team. This is a critical administrative role designed for someone who thrives in a fast-paced environment and loves owning a process from start to finish.
You will be the bridge between our sales funnel and our in-studio experience. Your primary mission is to manage a high volume of daily leads (100+), facilitate seamless enrollment into our Learning Management System (LMS), and ensure our studios and trainers have the real-time information they need to close sales and setup teacher training programs for success.
Key Responsibilities
Lead Management & Sales Support
- High-Volume Processing: Efficiently sort and assign 100+ leads daily within our CRM.
- Workflow Automation: Ensure all prospective students are correctly placed into our Learning Management System and communication funnels.
- Hot Lead Coordination: Monitor incoming SMS replies and immediately alert local studios/franchisees of high-intent prospects via screenshots and direct messaging.
- Follow-up: Conduct daily check-ins with studio teams to ensure leads are being contacted within brand standards.
Student Administration & Systems
- LMS Ownership: Manage the student lifecycle within our Learning Management
System, including daily uploads, section changes, and enrollment extensions.
- Agreement Audits: Pull and verify digital enrollment agreements daily to ensure compliance and financial accuracy.
- Reporting: Maintain the Teacher Training data sheet and update the corporate systems daily with participant data.
Graduation & Communication
- Diploma Fulfillment: Generate and distribute diplomas for students who have successfully completed their training hours.
- Internal Communication: Serve as the point of contact for studio managers regarding student status and updates.
What We’re Looking For
- An Efficiency Expert: You enjoy high-volume tasks and take pride in clearing your queue quickly and accurately.
- Technical Aptitude: You are comfortable learning new software (CRM and LMS platforms) and are highly proficient in Excel/Google Sheets.
- Detail Obsessed: You notice the small things—a misspelled name, a missing signature, or an incorrectly filed document.
- Sense of Urgency: You understand that in sales and education, timing is everything. You respond to requests and process leads with speed.
- Professionalism: You can communicate clearly and effectively with both internal corporate teams and external studio owners.
Qualifications
- Education: Associate’s or Bachelor’s degree preferred, or equivalent professional experience in an administrative or operations role.
- Experience: 1–2 years of experience in high-volume data entry, sales coordination, or customer service operations.
- Software Proficiency: Advanced skills in Google Sheets/Excel (vlookups, data sorting, and formatting).
- Systems Experience: Familiarity with CRM platforms and Learning Management Systems is highly desirable.
- Communication: Exceptional written and verbal communication skills with a focus on professional email etiquette.
Why Join Us?
This is a foundational role within our Club Pilates Education Department. You will gain deep experience in digital operations, lead management, and educational technology, with the opportunity to grow as our training programs expand.
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