Health Data Analyst - Release of Information Specialist

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

Type: Replacement

Duration: Up to 18 months

An exciting Temporary Full-Time opportunity as a Health Data Analyst - Release of Information Specialist exists in the Health Information Department reporting to the Manager.

Summary Of Duties, But Not Limited To

• Responsible for fulfilling hospital-wide access and disclosure requests for Personal Health Information (PHI) to authorized recipients in accordance with WCH policies and procedures, the Personal Health Information Protection Act (PHIPA) and other relevant provincial and federal legislation(s)
• Co-ordinates requests for patient access to their own personal health information
• Collects payment for release of information as per WCH’s ROI fee schedule
• Facilitates all patient lock box (consent directive) requests and patient chart correction requests
• Responsible to produce copies of medical records in compliance with a subpoena or court order
• Court attendance as required
• Responsible to produce copies of medical records for medico/legal purposes as required by Risk Management
• Ensures security and confidentiality of PHI from unauthorized requestors
• Interacts extensively with external agencies, law offices, other hospitals, health care agencies and patients
• Accountable for productivity and accuracy of all ROI requests
• Exercises good judgment and resolves issues related to ROI
• Builds relationships with both internal and external customers

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

• Graduate from a recognized Health Information Management/Professional program
• Certification with the Canadian Health Information Management Association (CHIMA)
• Current active CHIMA member in good standing and maintained on an annual basis
• Two (2) years previous experience in a hospital health records environment
• In-depth knowledge of key legislation pertaining to release of personal health information (Personal Health Information Protection Act, Public Hospitals Act, Mental Health Act, Coroner’s Act, Vital Statistics Act, Consent to Treatment Act)
• Proven ability to work effectively in a fast-paced environment both independently and within a team, exercising sound judgment
• Excellent communication, interpersonal and organizational skills
• Excellent computer skills with working knowledge of MS Office Suite and Epic preferred
• Experience with release of information preferred
• Customer service oriented with professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
• Proven attendance and punctuality required
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women’s College Hospital may use artificial intelligence (AI) or automated decision-making tools during various points in the recruitment and selection processes. Please note that third-party job boards may apply their own automated features when displaying or promoting this posting. Women’s College Hospital has no control over these external platform tools.

If you suspect any recruitment related advertising, communication or content did not originate from Women’s College Hospital, please report it immediately by providing the relevant details to WCH Job Advertisement Fraud Reporting Form.

Employment at Women’s College Hospital is conditional upon the verification of credentials, completion of a health review, and proof of immunity and vaccination status for vaccine-preventable diseases, in alignment with WCH Communicable Disease Surveillance protocols. Successful candidates will be required to complete the Employee, Physician and Volunteer Immunization Record Submission Form and the Pre-Placement Health Review Form prior to commencing employment. Submission instructions will be provided in the new hire package and all requirements must be satisfied prior to commencing employment.

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.