Role Overview
WNS is hiring a entry-level Customer Service Associate (French) Global Services Mumbai - Fresher. This is a full-time role in Maharashtra. posted 3 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About the job:
Job Title: French-Speaking Customer Service Executive
Location: Mumbai, Maharashtra
Job Type: Full-Time
Department: Customer Service / Customer Support
About the Role
We are looking for enthusiastic and customer-focused French-speaking Customer Service Executives to join our team in Mumbai. The ideal candidate will be responsible for providing exceptional support to French-speaking customers through various communication channels while ensuring a positive customer experience.
Key Responsibilities
- Handle customer inquiries via phone, email, chat, and other support channels in French and English.
- Resolve customer issues efficiently and professionally.
- Provide accurate information about products, services, and company policies.
- Maintain detailed records of customer interactions in the CRM system.
- Meet quality, productivity, and customer satisfaction targets.
- Collaborate with internal teams to improve customer experience.
Requirements
- Fluency in French is mandatory.
- Good command of English (Spoken and written).
- Previous experience in customer service, customer support, or a similar role is preferred.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Willingness to work Rotational shifts, if required.
What We Offer
- Competitive salary and performance incentives.
- Career growth and development opportunities.
- Comprehensive training and onboarding.
- Dynamic and multicultural work environment.
Interested candidates can submit their updated resume at anurag.deshpande@wns.com or directly apply to the job link.
Note- If your background is primarily in a different field and does not align with the requirements mentioned above, we respectfully ask that you refrain from applying at this time. This will allow us to focus on candidates whose profiles closely match the role.
Who can apply:
Only those candidates can apply who:
Salary:
Competitive salary
Experience
No experience required
Deadline:
2035-01-01 00:00:00
About WNS
Frequently Asked Questions
How do I apply for the Customer Service Associate (French) Global Services Mumbai - Fresher position at WNS?
Use the Apply button above to submit your application directly to WNS. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Associate (French) Global Services Mumbai - Fresher position at WNS located?
This position is based in Maharashtra. WNS has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Associate (French) Global Services Mumbai - Fresher at WNS earn?
WNS has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Associate (French) Global Services Mumbai - Fresher role at WNS posted?
This role was posted on June 22, 2026 (3 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Service Associate (French) Global Services Mumbai - Fresher role at WNS entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements WNS has listed.
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