Business Analyst, Sr.

About The Company

Infosys is a global leader in next-generation digital services and consulting. With a presence in over 50 countries, we have been at the forefront of technological innovation for more than four decades. Our mission is to enable clients to navigate their digital transformation journeys effectively by leveraging cutting-edge technologies and strategic insights. We specialize in delivering comprehensive solutions that encompass AI-powered systems, cloud computing, data analytics, cybersecurity, and enterprise modernization. Our extensive experience and commitment to excellence empower organizations to achieve operational efficiency, enhanced customer experiences, and sustainable growth. At Infosys, we foster a culture of continuous learning and innovation, ensuring our clients stay ahead in a rapidly evolving digital landscape.

About The Role

We are seeking a meticulous and strategic Business Analyst with deep expertise in foreign exchange (FX) processing, internal (on‑us) payments processing, and cross‑border FX payments. The ideal candidate will possess a strong understanding of PayPlus or similar secure payment‑processing solutions and will play a critical role in all phases of the consulting lifecycle. This includes business process consulting, problem identification, solution design, configuration, and deployment. The Business Analyst will collaborate closely with payment operations, FX trading and settlements, treasury, compliance, and technology teams to enhance, optimize, and modernize FX and payment workflows within U.S. and Canadian banking environments. The role involves documenting requirements, shaping solution architecture, and driving operational improvements across secure payment‑processing platforms, ensuring seamless and compliant financial operations.

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution
• Minimum of 8 years of experience in Information Technology
• Legal authorization to work in Canada without employer-sponsored visa sponsorship
• Willingness to relocate to Mississauga or be within commuting distance
• Availability for potential travel as required
• Strong knowledge of foreign exchange (FX) processing, confirmations, settlement instructions, and exception management
• Experience with internal (on‑us/intrabank) payments processing, posting logic, real-time and batch intrabank movement, and related controls
• Familiarity with cross‑border FX payments, SWIFT MT/MX flows, correspondent banking, FX conversion, and regional settlement practices
• Understanding of PayPlus (D+H / Finastra), GPP, Dovetail / Fiserv, or similar secure payment‑processing and FX settlement solutions
• Knowledge of U.S. and Canadian payment systems including SWIFT, ISO 20022, Fedwire, CHIPS, Lynx, and ACSS
• Experience working with cross-functional teams across treasury, FX operations, compliance, and technology
• Proficiency in business analysis tools such as Visio, JIRA, Confluence, and similar platforms
• Strong analytical, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Partner with stakeholders across treasury, FX operations, corporate payments, compliance, and technology teams to gather and document comprehensive business requirements
• Analyze current FX workflows, internal payments processes, and cross-border FX payment flows to identify gaps, inefficiencies, and modernization opportunities
• Develop detailed Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), process maps, data flow diagrams, and operating models tailored to FX and secure payment platforms
• Collaborate with IT and engineering teams to translate business needs into technical solutions for FX settlement engines, SWIFT integration, and PayPlus workflows
• Write, refine, and prioritize user stories and acceptance criteria covering intrabank payment routing, cross-border FX settlement, and message building
• Support project delivery by coordinating User Acceptance Testing (UAT), leading requirement validation sessions, managing defect triage, and ensuring stakeholder alignment
• Ensure compliance with regulatory obligations related to AML, sanctions screening, and reporting requirements for cross-border payments
• Assist in the configuration, validation, and testing of payment processing platforms to meet business and regulatory standards
• Maintain clear documentation of processes, workflows, and system configurations to facilitate ongoing operations and audits

Benefits

• Competitive salary package aligned with industry standards
• Health, dental, and vision insurance coverage
• Paid time off and holidays
• Opportunities for professional development and continuous learning
• Collaborative and innovative work environment
• Flexible work arrangements where applicable

Equal Opportunity

Infosys is an equal employment opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees and applicants are treated with respect and fairness. We do not discriminate based on race, color, sex, gender identity, sexual orientation, religion, national origin, pregnancy, medical conditions, veteran status, disability, or any other protected characteristic. We encourage individuals from all backgrounds to apply and join our team in shaping the future of digital transformation.