Site Reliability Engineer (SRE), Senior (Contingent)

Description

Wilcore believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.

This position is contingent upon contract award. Employment is dependent on Wilcore being awarded the associated federal contract. Candidates selected for this role will be contacted regarding a start date once award is confirmed. By applying, you acknowledge that this opportunity may not result in immediate employment and is subject to the outcome of the contract award process.

Wilcore is seeking a Senior Site Reliability Engineer (SRE) in support of advancing site reliability engineering, cloud operations, automation, and resilient service delivery for VA enterprise healthcare platforms and applications. You will partner with the Technical Director, Program Manager, monitoring and incident management teams, and VA stakeholders to improve availability, performance, scalability, and operational excellence across mission-critical, 24x7 enterprise environments — applying software engineering principles to operations through automation, reliability targets, observability, and continuous improvement, all while aligning with Federal security and governance requirements.

Key Responsibilities

• Service Reliability & Ownership: Help mature SRE practices across the service lifecycle — design, deployment, and ongoing operation — defining and tracking SLIs, SLOs, and error budgets to guide engineering and reliability decisions.
• Automation & CI/CD: Build and maintain CI/CD pipelines and Infrastructure as Code (Terraform, Ansible) to enable secure, repeatable delivery, integrating automated testing and security checks to reduce release risk.
• Observability & Performance: Design monitoring, logging, tracing, and alerting to speed issue detection; analyze system trends to improve reliability and reduce operational toil through automation and better runbooks.
• Cloud Engineering & Modernization: Support and modernize AWS and containerized (Kubernetes) infrastructure, contributing to deployment consistency, capacity planning, and architectural improvements.
• Security & Compliance: Implement reliability practices aligned with Federal security requirements (secure configuration, least privilege, vulnerability remediation) in partnership with cybersecurity teams.
• Cross-Functional Collaboration: Work across development, platform, operations, and architecture teams — and support Agile/SAFe delivery — to translate technical direction into engineering improvements and reliable release practices.
• Incident Support & Continuous Improvement: Participate in incident response, root cause analysis, and post-incident reviews; drive corrective action through automation and process refinement, and support on-call readiness.

Requirements

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• 8+ years of experience in Site Reliability Engineering, DevOps, platform engineering, cloud operations, or related roles supporting enterprise or mission-critical environments.
• Hands-on experience with cloud platforms (AWS preferred), Linux-based environments, and distributed systems at scale.
• Strong experience with Infrastructure as Code and automation tools such as Terraform or Ansible.
• Experience with containers and orchestration platforms such as Kubernetes, EKS, ECS, or Docker in production.
• Experience building and maintaining CI/CD pipelines and deployment automation.
• Strong understanding of monitoring, observability, incident response, and performance optimization.
• Proficiency in one or more scripting/programming languages (Python, Go, Bash, or PowerShell).
• Ability to obtain and maintain a federal Public Trust clearance.

Preferred Qualifications

• Experience supporting VA, Federal Government, or other regulated environments with strong security and compliance requirements.
• Experience defining and operationalizing SLIs, SLOs, error budgets, and service health metrics.
• Familiarity with observability tools such as Prometheus, Grafana, CloudWatch, ELK, Splunk, or OpenTelemetry.
• Experience with FedRAMP, NIST, Zero Trust, or other Federal security frameworks.
• Experience supporting healthcare platforms, high-availability enterprise services, or large-scale modernization initiatives.
• Relevant certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect, CKA, HashiCorp Terraform Associate, or SRE/DevOps certifications).

Wilcore is an equal opportunity employer. Veterans and military spouses are especially encouraged to apply.