Live Chat Support Specialist-On-site-El Paso

Full Timemid

El Paso, Texas, US$54k – $71kPosted 8 weeks ago

Role Overview

Walmart E-Commerce is hiring a mid-level Live Chat Support Specialist-On-site-El Paso. This is a full-time role in El Paso. Part of Walmart E-Commerce's Qa hiring. The posted range is $54k to $71k. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

This role offers $54k-$71k. The median for Mid-level Qa roles is $66k-$99k (based on 136 listings). 25% below median.

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Job Description

Job Overview: Live Chat Support Specialist - On-site (El Paso)

Why This Role?

OPPORTUNITY: Earn extra income as a Live Chat Support Specialist - On-site
Hiring: Walmart E-Commerce
Location: El Paso, TX (Local Candidates Only)
Work in El Paso, TX.
Join Walmart E-Commerce and grow your skills.

What We Offer

Est. Earnings: $26-$34/hr ($30.00/hr)
Perks: Employee discounts.
Weekly pay options often available.

About Walmart E-Commerce

Walmart.com is one of the fastest-growing online retail platforms in the world. As we continue to innovate the digital shopping landscape, our Live Chat Support team acts as the silent, rapid-response heroes for our digital guests. We believe in providing our in-person tech-support teams with intuitive software, a highly collaborative physical environment, and the tools required to operate seamlessly from our secure contact center.

A Timeline of Your Office Day

8:00 AM - System Log-In & Huddle: Arrive at the contact center and log into your secure desktop at your dedicated workstation. Join a brief, positive in-person huddle with your team lead to review new e-commerce promotions and daily goals.
9:00 AM - Multi-Chat Navigation: Enter the active chat queue. You will seamlessly manage 2 to 3 simultaneous text-based chats, assisting customers with password resets, cart errors, and promo code applications.
12:00 PM - Logistical Troubleshooting: Dive into complex inquiries. A customer needs to intercept a package currently in transit; you utilize our digital logistics dashboard to reroute the shipment silently and efficiently while keeping the customer updated via chat.
3:30 PM - Quality Assurance & Wrap Up: Finish your shift by ensuring all digital tickets are properly closed, categorized, and documented to help our IT teams identify website bugs, contributing to a flawless user experience.

Qualifications and Benefits

This 100% on-site role requires lightning-fast typing speeds (60+ WPM), impeccable grammar, and the ability to multitask effectively across multiple computer monitors. You must thrive in a fast-paced, collaborative office workspace. Walmart offers a premium, high-end hourly salary for chat specialists, along with comprehensive Day-1 medical benefits, a 10% associate discount, and paid time off.

About Walmart E-Commerce

Walmart E-Commerce

QaOn-site

13 other open roles at Walmart E-Commerce on TryApplyNow.

View all 14 roles at Walmart E-Commerce

Frequently Asked Questions

How do I apply for the Live Chat Support Specialist-On-site-El Paso position at Walmart E-Commerce?

Use the Apply button above to submit your application directly to Walmart E-Commerce. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Live Chat Support Specialist-On-site-El Paso position at Walmart E-Commerce located?

This position is based in El Paso. Walmart E-Commerce has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

How much does the Live Chat Support Specialist-On-site-El Paso role at Walmart E-Commerce pay?

Walmart E-Commerce has posted a compensation range of $54k to $71k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.

When was the Live Chat Support Specialist-On-site-El Paso role at Walmart E-Commerce posted?

This role was posted on April 30, 2026 (56 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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