Technical Account Manager with TS / SCI Clearance

A company is looking for a Consultant, Technical Account Manager.

Key Responsibilities

Support customers in disconnected environments and serve as a subject matter expert for data center infrastructure products

Develop internal and external relationships to earn trust and collaborate effectively on complex system requirements

Continuously learn and maintain technical knowledge of the company's product portfolio and assist in implementing AI solutions

Required Qualifications

Must be a US citizen with an active TS / SCI security clearance

In-depth troubleshooting knowledge of Dell PowerEdge servers and networking infrastructure in data center environments

Strong experience working in Linux environments (RHEL and Ubuntu)

Customer-facing experience with strong escalation management capabilities

12+ years of technical support experience with relevant industry certifications preferred