Helpdesk Analyst/System Administrator

A company is looking for a Systems Administrator (Application Support).

Key Responsibilities

Serve as the primary point of contact for incoming application support and helpdesk requests

Troubleshoot and resolve technical issues including permissions, database updates, and functionality issues

Perform system administration tasks across application environments and user management platforms

Required Qualifications

Security+ (CompTIA Security+) certification

Secret Clearance

2-4 years of experience in a helpdesk, IT support, or system administration role

Demonstrated ability to perform routine helpdesk requests including database updates and permission changes

Experience working with ticketing systems and documenting technical work clearly