Customer Success & Implementation Manager – Real Estate SaaS

Full Timejunior

INPosted Yesterday

Role Overview

Vinicio Adivisory LLP is hiring a entry-level Customer Success & Implementation Manager – Real Estate SaaS. This is a full-time role in IN. Part of Vinicio Adivisory LLP's Lifecycle hiring, posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Junior-level Lifecycle roles is $79k-$102k (based on 52 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

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GoAgileSaaSERPORStakeholder ManagementInventoryOnboarding

Job Description

Customer Success & Implementation Manager – Real Estate SaaS | Turbhe, Navi Mumbai | 5-7 LPA

Position Overview

We are looking for a Customer Success & Implementation Manager to drive end-to-end implementation, onboarding, adoption, and customer success for our Real Estate CRM & ERP SaaS platform.

Key Responsibilities:

Lead end-to-end CRM & ERP implementations
Gather business requirements and map them to product capabilities
Manage project plans, deployment, UAT, and go-live activities
Configure workflows, user roles, and business processes
Drive customer onboarding, adoption, and engagement
Conduct training sessions and product demonstrations
Manage stakeholder communication and project milestones
Ensure customer satisfaction, retention, and success

Required Skills

✔ 3+ years of experience in SaaS Implementation, Customer Success, or Project Management

✔ Experience with CRM, ERP, or Real Estate technology solutions

✔ Strong communication, stakeholder management, and problem-solving skills

✔ Expertise in requirement gathering, workflow design, and process mapping

✔ Ability to manage multiple projects simultaneously

Preferred

Experience working with Real Estate Developers, Builders, or Property Management companies
Knowledge of lead management, inventory, bookings, collections, and customer lifecycle processes
Familiarity with Agile methodologies

Success Metrics:

On-time project delivery
Successful onboarding and go-live
High customer satisfaction and retention
Increased product adoption and usage

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person

About Vinicio Adivisory LLP

Vinicio Adivisory LLP

LifecycleOn-site

All open roles at Vinicio Adivisory LLP

Frequently Asked Questions

How do I apply for the Customer Success & Implementation Manager – Real Estate SaaS position at Vinicio Adivisory LLP?

Use the Apply button above to submit your application directly to Vinicio Adivisory LLP. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Customer Success & Implementation Manager – Real Estate SaaS position at Vinicio Adivisory LLP located?

This position is based in IN. Vinicio Adivisory LLP has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Customer Success & Implementation Manager – Real Estate SaaS at Vinicio Adivisory LLP earn?

Vinicio Adivisory LLP has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Success & Implementation Manager – Real Estate SaaS role at Vinicio Adivisory LLP posted?

This role was posted on June 30, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the Customer Success & Implementation Manager – Real Estate SaaS role at Vinicio Adivisory LLP entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Vinicio Adivisory LLP has listed.