Role Overview
Version systems Pvt. Ltd. is hiring a internship Customer Success Specialist. This is a full-time role in Gujarat. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Customer Success Specialist
Rajkot | FactoHR | 0–3 Years
Role Overview
We are looking for a customer-focused Customer Success Specialist to ensure a seamless experience for clients using factoHR. You will handle onboarding, client engagement, and support while maintaining strong relationships.
Key Responsibilities
- Act as the primary point of contact for customers
- Ensure smooth onboarding and ongoing support
- Conduct regular follow-ups to understand client needs
- Monitor product usage and improve customer satisfaction
- Handle queries and escalations effectively
- Coordinate with sales and product teams for feedback
- Maintain reports and client data using Excel
Requirements
- 0–3 years of experience (Freshers can apply)
- Excellent communication and problem-solving skills
- Customer-focused and proactive approach
- Strong knowledge of Advanced Excel (VLOOKUP, HLOOKUP)
- Ability to manage multiple clients and tasks
Qualification
- MBA (Marketing) / MCA / Any Graduate
What We Offer
- Growth opportunities in a SaaS company
- Supportive and collaborative environment
- Competitive salary
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits
- Leave encashment
- Paid sick time
- Paid time off
Language:
- English (Required)
Location:
- Rajkot, Gujarat (Rajkot) (Required)
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Success Specialist position at Version systems Pvt. Ltd.?
Use the Apply button above to submit your application directly to Version systems Pvt. Ltd.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Success Specialist position at Version systems Pvt. Ltd. located?
This position is based in Gujarat. Version systems Pvt. Ltd. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Success Specialist at Version systems Pvt. Ltd. earn?
Version systems Pvt. Ltd. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Success Specialist role at Version systems Pvt. Ltd. posted?
This role was posted on April 11, 2026 (68 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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