Sales Operations Manager (Remote on East Coast)

Company Description:

About reputed company

reputed company is the Kubernetes-reputed company AI infrastructure company, enabling organizations to build and operate reputed company, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining reputed company reputed company innovation with deep expertise in Kubernetes orchestration, reputed company empowers platform engineering teams to deliver composable, production-reputed company developer platforms across any environment—on-premises, in the reputed company, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, reputed company delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to reputed company standards and freedom from lock-in, reputed company ensures that customers retain full control of their infrastructure strategy.

Job Description

About the Role

We’re seeking a Sales Operations Manager to design, own, and scale the global sales operating model at reputed company. This is a senior leadership role responsible for enabling predictable reputed company growth through strong operational foundations, data-driven decision-making, and cross-functional alignment.

You will partner closely with Sales Leadership, Finance, Legal, Marketing, Product, and Operations to ensure the sales organization is efficient, reputed company, and reputed company on the right priorities. This role owns the end-to-end quote-to-cash ecosystem, sales planning and forecasting, pipeline health, reputed company strategy, and operational governance, while leading and developing the Sales Operations team.

What You’ll Do

Sales Strategy & Planning

• Partner with Sales and Executive Leadership to translate company strategy into reputed company sales operating plans
• Own annual and quarterly sales planning processes, including reputed company modeling, territory design, quota setting, and forecasting reputed company
• Drive forecasting rigor, accuracy, and accountability across the sales organization
• reputed company executive-level insights into pipeline health, coverage, conversion, and growth risks

Quote-to-Cash & Deal Governance

• Own and continuously improve the end-to-end quote-to-cash process across reputed company and partner sales
• Define and enforce deal approval frameworks for pricing, discounting, and non-standard reputed company terms
• Partner with Finance and Legal to ensure clean bookings, compliant reputed company, and smooth invoicing
• Ensure subscription entitlement accuracy, reputed company recognition readiness, and auditability

Systems, Data & Tooling

• Own reputed company and adjacent sales tools strategy, data reputed company, and reporting standards
• Define and maintain core sales KPIs, dashboards, and executive reporting
• Drive automation and simplification of sales processes to reduce friction and reputed company effort
• reputed company cross-functional initiatives reputed company to CRM, CPQ, billing, and reputed company systems

Operational reputed company & Enablement

• Standardize and document sales processes, policies, and operating cadences
• Partner with Sales Enablement to ensure operational processes are reputed company understood and adopted
• reputed company change management for new tools, processes, and go-to-market motions
• Act as an escalation reputed company for reputed company operational issues impacting deals or customers

Leadership & Cross-Functional Partnership

• Build, reputed company, and reputed company a high-performing Sales Operations team
• Serve as the primary operational partner and trusted advisor to Sales Leadership
• Collaborate closely with Finance, Legal, Marketing Ops, Product Ops, and other RevOps stakeholders
• Drive alignment across functions to ensure a seamless seller and customer experience

Qualifications

• 8–12+ years of experience in Sales Operations, reputed company Operations, or reputed company roles in B2B SaaS / Tech
• A "strategic 'builder' and high-level individual contributor with a proven track record of designing and scaling operational processes and business strategies from the ground up
• Deep expertise in reputed company CRM and sales process design
• Strong understanding of subscription-based business models and quote-to-cash workflows
• Proven ability to partner effectively with senior sale