Insurance and claim adjuster work from home

Key Responsibilities:

work from home and work from office, night shift ,

Mob no: +91-XXXXXXXXXX

Client Education & ConsultationExplain the different types of moving insurance options available (Lump Sum, Valued Inventory, All Risk, Total Loss, etc.)Provide professional recommendations based on the client’s shipment, budget, and needsAddress customer queries regarding coverage, claims, exclusions, and processes

Policy ManagementGuide customers in filling out the Valued Inventory Form accuratelyReview submitted inventories to ensure completeness and accuracyActivate insurance coverage prior to the scheduled move date and issue relevant documentationMaintain updated insurance records for each move

Claims Handling & CommunicationAct as the primary liaison between the client and the insurance provider for the duration of coverageAssist customers with initiating and filing claims in the event of damage or lossFollow up with insurers to ensure timely processing and settlement of claims

Compliance & ReportingEnsure compliance with company policies and insurance regulationsCoordinate with internal operations teams and the documentation department for smooth service deliveryMaintain trackers and reports for active, pending, and expired policiesProvide weekly insurance status reports to the management team

Internal Training & SupportConduct periodic training sessions for relocation consultants and sales staff on insurance procedures and offeringsCollaborate with the sales team to bundle insurance offerings into proposals

Key Requirements:

Bachelor’s degree in business administration, Insurance, Logistics, or a related field

Experience in insurance, preferably in relocation or logistics

Strong understanding of insurance products and policies, especially related to household goods and international shipments

Excellent communication skills (English and Tamil preferred)

High attention to detail and organizational skills

Proficiency with Microsoft Excel, Google Sheets, and CRM tools

Ability to work independently and meet strict deadlines

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

• Paid time off

Education

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person