Job Description
Assistant Manager - Talent Acquisition (Hospitality) Location: Delhi NCR Department: Human Resources Reporting To: Manager - Talent Acquisition / Head - HR Role Overview We are looking for an Assistant Manager - Talent Acquisition with experience in hospitality hiring to drive end-to-end recruitment across our operations. The ideal candidate should have a strong understanding of hotel industry roles, service standards, and hospitality talent, and should be able to identify candidates who align with a high-quality, service-driven environment. This role will play a key part in building teams that directly impact customer experience and operational excellence.
Assistant
Manager - Talent Acquisition (Hospitality) 1. End-to-End Recruitment - Manage the complete hiring lifecycle for hospitality roles including:
- Front Office / Guest Relations
- Housekeeping staff
- F&B service and kitchen staff
- Operations / Floor executives
- Source, screen, and shortlist candidates as per role requirements
- Conduct initial interviews and coordinate further rounds 2. Hospitality-Focused Candidate Assessment - Evaluate candidates on:
- Grooming and presentation
- Communication and interpersonal skills
- Service mindset and guest-handling ability
- Ensure alignment with hospitality service standards 3. Sourcing & Pipeline Development - Build strong sourcing channels through:
- Hospitality institutes and hotel management colleges
- Job portals (Naukri, Indeed, etc.)
- Industry referrals and networks
- Maintain a ready pipeline of trained hospitality professionals 4. Industry & Vendor Coordination - Collaborate with:
- Hospitality staffing agencies
- Training institutes and placement partners
- Strengthen talent supply channels for consistent hiring needs 5.
Stakeholder
Management - Work closely with Operations teams to understand:
- Role requirements and expectations
- Shift structures and deployment plans
- Ensure hiring aligns with on-ground operational needs 6.
Offer
Rollout & Joining Conversion - Manage offer rollouts and candidate engagement
- Ensure high offer-to-joining conversion
- Actively manage drop-offs through continuous follow-ups 7. Reporting & Data Management - Maintain recruitment trackers and dashboards
- Track key hiring metrics:
- Time to hire
- Offer-to-joining ratio
- Source effectiveness
- Share regular hiring updates with stakeholders Candidate Profile Education:
- Graduate / Diploma in Hotel Management or Hospitality preferred Experience:
- 1-3 years of experience in hospitality hiring / recruitment
- OR prior experience in hotel operations with exposure to hiring Skills & Competencies - Strong understanding of hospitality roles and hiring standards
- Ability to identify candidates with strong service orientation
- Good communication and interpersonal skills
- Strong coordination and follow-up ability
- Ability to work in a fast-paced, multi-location environment
- Basic proficiency in MS Excel / Google Sheets Key Success Metrics - Timely closure of open roles
- High offer-to-joining conversion
- Quality and retention of hires
- Strength of hiring pipeline Why This Role Matters This role directly contributes to:
- Service quality and customer experience
- Operational efficiency across properties
- Building a strong hospitality-led brand
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