Role Overview
UnifyCX is hiring a entry-level - Network Engineer T3. This is a full-time role in Mangaluru. posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Network Engineer T3
Immediate Joiners preferred
Location: Mangalore
Who We Are: unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Role Overview : We are seeking a highly skilled and driven Senior Networking Engineer to join our team. This role demands a deep understanding of network infrastructure, along with hands-on expertise in WiFi technologies, including Ruckus, Cambium Networks, and MikroTik equipment. The ideal candidate should possess a proficiency level equivalent to or exceeding CCNA, with proven experience in network troubleshooting, maintenance, and configuration.
Required Qualifications
Education: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers and BCOM with computers
Experience: 3 to 5 years of experience in network engineering or a related field.
Skills
Technical Skills:
- Strong knowledge of networking principles (OSI model, TCP/IP, DNS, DHCP, VLANs, etc.).
- Proficiency in WiFi networking concepts and best practices.
- Expertise in network troubleshooting tools and techniques.
Preferred Skills
- Hands-on experience in network configuration and management.
- Familiarity with network monitoring tools.
- Basic knowledge of scripting or automation to optimize network tasks.
Soft Skills
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
Must Requirements
- Must be willing to work in a fixed USA Day shift, including weekends.
- Must be skilled in outbound customer calls and handling inbound calls from field techs and CS agents.
Key Responsibilities
Network Maintenance & Support:
- Assist in configuring, deploying, and managing WiFi networks using Ruckus, Cambium Networks, and MikroTik equipment.
- Monitor network performance and troubleshoot issues to ensure reliable and secure connectivity.
- Support senior network engineers in maintaining network infrastructure, including routers, switches, and access point.
Network Configuration
- Participate in the setup and configuration of network devices.
- Implement network security measures and ensure compliance with organizational policies.
- Conduct routine network maintenance and updates.
Network Protocols
- Maintain accurate network documentation, including diagrams, configurations, and procedural documentation.
- Assist in preparing network performance reports and analysis.
User Support
- Provide technical support to end-users experiencing network issues.
- Collaborate with the support team to resolve network-related problems promptly.
Continuous Learning
- Stay updated with the latest developments in networking technologies and best practices.
- Pursue relevant certifications and training opportunities.
This Role Offers a Clear Path For Career Advancement
- Engineer – Networking >> Senior Engineer - Networking >> Subject Matter Expert >> Team Lead/Manager
- Alternative paths include Quality Analyst.
- This job profile offers a comprehensive learning experience, blending technical knowledge with customer service, preparing you for a successful career in technical support and beyond.
Work Environment
- Shifts: 9-hour shifts with rotational changes every month.
- The various shifts timings are: 6.00PM IST to 3.00AM IST and 7.30pm IST to 4.30am IST. (Change in shift timings are subject to as per client demand.)
- Team: Work as part of a dynamic team in a supportive, growth-oriented environment.
- Supportive Culture: Join a team that values collaboration, innovation, and continuous improvement.
- Continuous Learning: Stay updated with the latest technology trends and product updates to provide the best support possible.
Frequently Asked Questions
How do I apply for the - Network Engineer T3 position at UnifyCX?
Use the Apply button above to submit your application directly to UnifyCX. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the - Network Engineer T3 position at UnifyCX located?
This position is based in Mangaluru. UnifyCX has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a - Network Engineer T3 at UnifyCX earn?
UnifyCX has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the - Network Engineer T3 role at UnifyCX posted?
This role was posted on June 14, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the - Network Engineer T3 role at UnifyCX entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements UnifyCX has listed.
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