Job description-Medical Assistant

trüHealthNow is a modern retail healthcare company focused on humanizing healthcare for all. We are based in Northern Virginia and Maryland, and through our brands – trü primary care and trü urgent care – we strive to provide the best care for our communities with kindness and compassion.

Our tech-enabled urgent cares are designed to help busy individuals get better fast with renewed energy and clarity. Our advanced primary cares are designed to serve as a medical hub (with behavioral and dietary health services) for individuals to live healthy.

What are we looking for?

truHealthNow is seeking a highly organized and detail-oriented Medical Assistant to provide administrative and care coordination support at our Germantown office. This position focuses on patient outreach, care gap management, medication reconciliation, documentation support, and population health initiatives

Primary Responsibilities

• Conduct patient outreach to schedule appointments, coordinate follow-up care, and support preventive health initiatives.
• Review patient records to identify and help close care gaps related to screenings, immunizations, and chronic disease management.
• Update and maintain accurate patient information, including medication lists, demographics, and insurance details within the electronic medical record (EMR).
• Prepare patient charts, review documentation for completeness, and support providers with administrative and documentation tasks.
• Answer patient inquiries, schedule appointments, process referrals and forms, and provide general administrative support.
• Maintain confidentiality, ensure HIPAA compliance, and contribute to quality improvement and value-based care initiatives.

MINIMUM REQUIREMENTS:

1. Medical Assistant Certification.

2. Experience as a medical assistant & Admin Support in a physician office setting with minimum of 1-2 years of clinical experience is required.

3. Acquired phlebotomy skills and knowledge of various specimen collection techniques.

4. Knowledge of HIPAA and OSHA Compliance.

5. Certification in BLS.

6. Excellent interpersonal skills, effective verbal communication and writing skills.

7. Customer service-oriented attitude and behavior.

Pay: $20.00 - $22.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Ability to Relocate:

• Germantown, MD 20874: Relocate before starting work (Required)

Work Location: In person