cloud engineer- Amazon connect developer
True Tech ProfessionalsRole Overview
True Tech Professionals is hiring a mid-level cloud engineer- Amazon connect developer. This is a full-time role in New Delhi. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
@all - Amazon Connect Engineer / Developer
We are looking for an experienced Amazon Connect Engineer/Developer to design, develop, configure, and support cloud-based contact center solutions using Amazon Connect. The candidate should have experience in IVR workflows, call routing, AWS integrations, Lambda functions, and contact center operations.
Key Responsibilities
- Configure and manage Amazon Connect instances
- Develop IVR and call flow solutions
- Integrate Amazon Connect with AWS services and third-party systems
- Work with Lambda, Lex, APIs, and CRM integrations
- Monitor system performance and troubleshoot issues
- Support voice, chat, and omnichannel communication features
Required Skills
- Hands-on experience with Amazon Connect
- Knowledge of AWS services (Lambda, S3, CloudWatch, DynamoDB)
- API and integration experience
- Understanding of contact center operations and workflows
- Experience with call routing and IVR design
Preferred
- Experience with CRM integrations like Salesforce or Zendesk
- AWS certifications
- Experience in support or customer service platforms
Skills Required
contact center operations , S3, Cloudwatch, Lambda, Dynamodb, Aws Services, Call Routing, Amazon Connect
Frequently Asked Questions
How do I apply for the cloud engineer- Amazon connect developer position at True Tech Professionals?
Use the Apply button above to submit your application directly to True Tech Professionals. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the cloud engineer- Amazon connect developer position at True Tech Professionals located?
This position is based in New Delhi. True Tech Professionals has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a cloud engineer- Amazon connect developer at True Tech Professionals earn?
True Tech Professionals has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the cloud engineer- Amazon connect developer role at True Tech Professionals posted?
This role was posted on May 16, 2026 (23 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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