Hardware Network Engineer

About the job:

Location: Jodhpur

Experience: 1 to 2 Years

Employment Type: Full-Time

Requirement: L1 Engineer

Key Responsibilities:

Provide first-level technical support to users via calls, emails, or ticketing systems

Diagnose and resolve basic hardware, software, and network issues

Log and track support tickets and ensure timely resolution

Escalate complex issues to L2/L3 teams when required

Assist in system monitoring and report any irregularities

Install, configure, and maintain desktops, laptops, and software applications

Support users with password resets, access issues, and basic troubleshooting

Maintain documentation of issues, solutions, and processes

Ensure adherence to IT policies and security standards

Required Skills

Basic knowledge of operating systems (Windows/Linux)

Understanding of networking fundamentals (IP, DNS, LAN/WAN)

Familiarity with ticketing tools and remote support tools

Basic knowledge of hardware and software troubleshooting

Good communication and problem-solving skills

Ability to work in shifts if required

We look forward to receiving your application.

Who can apply:

Only those candidates can apply who:

• have minimum 1 years of experience
• are Computer Science Engineering students

Salary:

Competitive salary

Experience

1 year(s)

Deadline:

2035-01-01 00:00:00