ASSISTANT FRONT OFFICE MANAGER at The Algonquin Resort – St. Andrews by-the-Sea, NB

REPORTS TO Front office Manager

Join an iconic seaside resort and lead an inspired guest services team. With five outlets, a championship golf course, and 22,000 sq. ft. of event space, this is your opportunity to shape a flagship hospitality experience at one of Canada’s most historic resorts.

Why Join Us?

· Staff Accommodation available

· Health, Dental, Disability & Life Benefits

· Resort setting with unique amenities

· Marriott travel perks & global discounts

· Growth opportunities with Canada’s one of the largest hotel ownership Company.

What You’ll Do:

· Manage daily hotel business and ensure compliance with all hotel policies, standards and procedures.

· Provide exception customer service going above and beyond for customer satisfaction and retention.

· Establish and maintains open, collaborative relationships with employees. Encourage and build mutual trust, respect, and cooperation among team members.

· Work with Front Office leaders to maintain the operating budget, and verify that standards and legal obligations are followed

· Develop specific goals and plans to prioritize, organize, and accomplish departmental goals.

What We’re Looking For:

· Combination of hotel and or guest service experience and post secondary education either in business administration or hospitality.

· Strong guest service knowledge and people leadership skills.

· Passion for hospitality and delivering exceptional guest experiences.

· The ability to stand for long periods of time, and lift up to 40lbs.

Be part of our story – apply today and bring your expertise to Canada’s premier resort destination. Work and live in a resort community.

THE COMPANY:

With 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Job Type: Full-time

Benefits

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Work Location: On the road