Assistant Key Account Manager - Virtual Bancassurance HDFC
Tata AIA LifeRole Overview
Tata AIA Life is hiring a entry-level Assistant Key Account Manager - Virtual Bancassurance HDFC. This is a full-time role in Secunderabad. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job Description
Role description
A Position Overview
Position Title
Assistant Key Account Manager - HDFC Asset Channel
Department
HDFC Relationship Channel
Level/ Band
AM
Grade
304
B Organizational Relationships
Reports To
Area Manager
Supervises
C Job Dimensions
Geographic Area Covered
HDFC Bank Relationship
Stakeholders Internal
HDFC Bank Relationship Supervisors
External
D Key Result Areas
Organization process
Key contributions
Frequency
Training
- Prepare training material for New Phone Bankers
- Certification/ Motivation of Phone bankers
- Timely Completion of training
- Coaching callers based on quality scores for improvement
- Training to improve sales
Daily / Monthly
Quality Evaluations
- Ensure Quality Lead generation from the Phone Banker
- Ensure regular monitoring of quality of calls and completion of monitoring within defined timelines
- Timely feedback to caller
- Collect customer feedback and review scripts regularly
- Conducting Monthly certifications for the unit to assess product/process/ system.
- Analyze the training requirements bases the feedback shared.
Daily / Monthly
MIS
- Prepare the Quality MIS
- Ensure the MIS is published to the relevant stakeholders on time.
Daily/ Weekly/ Monthly
Others
- Assist in preparation of process notes or system requirements
- Projects to improve overall lead quality
E Skills Required
Technical
- Good Knowledge of MS Office / MS Excel
Behavioral
Essential
Desired
Interpersonal skills
- Communication skills
- Creative thinking skills
- Supervising/Leadership skills
- Teamwork Skills
- Influencing skills
- Relationship Building skills
- Decision making skills
- Advance Excel skills
- F Incumbent Characteristics
Essential
Desired
Qualification
Graduation
Post-Graduation
Experience
At least 3-5 years of experience in call centre industry, in Quality / Training process.
Any industry
Frequently Asked Questions
How do I apply for the Assistant Key Account Manager - Virtual Bancassurance HDFC position at Tata AIA Life?
Use the Apply button above to submit your application directly to Tata AIA Life. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Assistant Key Account Manager - Virtual Bancassurance HDFC position at Tata AIA Life located?
This position is based in Secunderabad. Tata AIA Life has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Assistant Key Account Manager - Virtual Bancassurance HDFC at Tata AIA Life earn?
Tata AIA Life has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Assistant Key Account Manager - Virtual Bancassurance HDFC role at Tata AIA Life posted?
This role was posted on April 24, 2026 (59 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Assistant Key Account Manager - Virtual Bancassurance HDFC role at Tata AIA Life entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Tata AIA Life has listed.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start