This opportunity is with our client , An India-based company that helps brands launch and scale physical retail stores.

GM Construction Management (Retail Outlets)

Experience :- 15 to 20 years

Location :- Bangalore

ROLE OVERVIEW

Own the complete construction delivery of greenfield and brownfield retail outlet shopping centres, food courts, QSR clusters, and amenities.

The General Manager - Construction Management is the single-point authority for everything that happens on site: from mobilisation and earthwork through structural completion, MEP installation, finishing, and final handover.

This is a site-first, execution-heavy leadership role. The GM will be measured on hard construction outcomes - schedule adherence, cost control, build quality, safety record, and defect-free handovers. The role demands someone who has run concrete, steel, and services on multi-site portfolios and can hold contractors, consultants, and site teams to uncompromising standards.

KEY RESPONSIBILITIES

1. Construction Execution & Site Delivery

• Take full ownership of on-ground construction delivery across all active sites - from site mobilisation and enabling works through structural completion, MEP rough-in, finishing, and handover.
• Establish construction methodologies, sequencing plans, and pour schedules for each site based on soil conditions, structural design, and local material availability.
• Drive daily site progress with rigour - tower/block-wise tracking, floor-cycle monitoring, and lookahead planning (3-week rolling).
• Ensure all construction activity strictly adheres to GFC (Good-for-Construction) drawings, approved shop drawings, and material specifications.
• Manage simultaneous construction across 5–10+ sites with standardised execution playbooks and site-level autonomy within defined guardrails.

2. Contractor & Vendor Management

• Manage civil, MEP, and finishing contractors end-to-end - from scope definition, work-order issuance, and mobilisation through execution, measurement, and final account closure.
• Enforce performance-linked KPIs on all contractors: daily output targets, quality scores (first-time-right rate), safety compliance, and rework percentage.
• Conduct monthly contractor performance reviews with scorecards; initiate show-cause or replacement for persistent underperformance.
• Negotiate rates, manage running account (RA) bills, verify on-site measurements (joint measurement sheets), and approve variation orders with cost-impact analysis.
• Build and maintain an empanelled vendor ecosystem for civil works, MEP trades, waterproofing, façade, and specialised finishes across geographies.

3. Quality Assurance & Quality Control (QA/QC)

• Establish and enforce a construction quality management plan (CQMP) covering all trades — civil, structural, MEP, waterproofing, and finishes.
• Define inspection and test plans (ITPs) with hold points, witness points, and mandatory sign-offs at every critical construction stage.
• Drive material testing and approval protocols - cube testing, rebar mill certificates, aggregate grading, MEP equipment FAT/SAT, and tile/stone mock-ups.
• Conduct weekly quality walks and monthly formal quality audits; maintain a live non-conformance register (NCR) with root-cause analysis and closure tracking.
• Ensure all construction complies with IS codes, NBC 2016, brand SOPs, and approved structural/MEP design intent.

4. Construction Planning & Cost Control

• Own the construction baseline schedule (MS Project / Primavera P6) and track schedule variance (SV) against milestones weekly.
• Manage the construction cost book end-to-end — BOQ reconciliation, rate analysis, cost-to-complete forecasts, and monthly budget-vs-actual reporting.
• Drive Earned Value Management (EVM) or equivalent metrics: CPI, SPI, and estimate-at-completion (EAC) for every active site.
• Implement proactive delay mitigation — resource rebalancing, parallel activity sequencing, and recovery schedules when slippage is detected.
• Own procurement coordination for construction materials — cement, steel, aggregates, MEP equipment, finishing materials — ensuring just-in-time delivery to avoid site idle time.

5. MEP Construction & Services Integration

• Oversee on-site installation of all MEP systems: HVAC, electrical (LT/HT panels, cabling, DB distribution), plumbing, drainage, fire detection & suppression, DG sets, and UPS.
• Ensure MEP rough-in is coordinated with civil/structural progress to prevent clashes, rework, and ceiling-height compromises.
• Drive MEP sleeve/insert/embed coordination befor