Business Operations Manager

<div class="content-intro"><h2>About Us</h2> <p>Stronghold Investment Management (“Stronghold,” “SIM,” or “the Firm”) is a technology-driven, vertically integrated investment manager focused on real-assets and related private markets. Stronghold seeks to deliver best-in-class risk-adjusted returns through an investment framework that features comparatively rapid transaction velocity, deep technical expertise, creative financial structuring, and objective and algorithmic decision making.</p> <p>Stronghold was founded by Ryan Turner in 2016 and has deployed over $1.6 billion in capital across 10+ investment vehicles.&nbsp;</p> <p>Ultimately, Stronghold intends to apply its technology-intensive investment approach to a variety of specialist real assets verticals, including:</p> <ul> <li>Oil &amp; Gas</li> <li>Renewables</li> <li>Specialty Real Estate (commercial, datacenters, marinas)</li> <li>Telecommunications and Technology Infrastructure</li> <li>Billboards and Fixtures</li> <li>Mining &amp; other commodities</li> <li>Utilities</li> <li>Secondaries</li> </ul></div><p><strong>Role Overview</strong></p> <p>This is a hands-on, cross-functional role supporting the Managing Director, India in running the day-to-day operational, financial, compliance, and administrative functions of Stronghold Investment Management's India entity. You'll work across Finance, Tax &amp; Transfer Pricing, HR &amp; Labour Compliance, Legal &amp; Corporate Secretarial, IT &amp; Infrastructure, and General Office Administration. Not as a specialist in each, but as the person who ensures nothing falls through the cracks.</p> <p>You'll coordinate between the Bangalore operations team and US executive leadership, external advisors, and banking and vendor partners, translating priorities into execution and keeping stakeholders aligned.</p> <p>We're looking for a self-starter with 4 to 7 years of experience who thrives in ambiguity, takes initiative without waiting to be told, and has a bias for improving how things work. Experience with AI tools, particularly Claude, Claude Code, or Cowork, is expected.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li><strong>Strategic Initiatives:</strong> Support the MD in establishing and enhancing India operations. Drive implementation of scalable processes leveraging industry best practices.</li> <li><strong>Operational Excellence:</strong> Manage and improve day-to-day processes across site operations, administration, and business management. Identify bottlenecks and drive continuous improvement.</li> <li><strong>Governance &amp; Compliance:</strong> Coordinate Transfer Pricing compliance, regulatory filings, and Board Meeting logistics. Maintain governance structures and prepare business reports and dashboards for leadership review.</li> <li><strong>Financial Management:</strong> Support the monthly financial reporting cycle, annual budget preparation, and Power BI dashboard maintenance for the India entity. Help implement financial controls for budgetary discipline.</li> <li><strong>Business Operations &amp; Office Management:</strong> Manage Bangalore office facilities and daily operations. Coordinate with external advisors and review vendor contracts for cost-effectiveness.</li> </ul> <p><strong>Required Qualifications</strong></p> <ul> <li>4 to 7 years of experience in business operations, office management, or a similar cross-functional role, preferably in technology, financial services, or fintech.</li> <li>Demonstrated ability to work independently, manage multiple workstreams, and drive tasks to completion with minimal supervision.</li> <li>Strong working knowledge across at least two of: finance/accounting, compliance, HR operations, or vendor/office management.</li> <li>Comfortable working with senior leadership and external stakeholders; strong written and verbal communication skills.</li> <li>Proficient in reporting and data tools (Excel, Power BI, or similar) with the ability to build dashboards and prepare executive-level summaries.</li> <li>Experience using AI tools in a professional context, particularly Claude, Claude Code, and Cowork.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience supporting senior executives or working in a chief of staff or business operations capacity.</li> <li>Exposure to GCC (Global Capability Centre) setup or scaling operations for a US-headquartered company.</li> <li>Familiarity with Indian regulatory and compliance frameworks (transfer pricing, labour law, corporate secretarial).</li> <li>Certification in Lean, Six Sigma, or other process improvement methodologies.</li> <li>MBA or postgraduate degree in Business Administration, Operations, or a related field.</li> </ul>