Voice Communication Specialist (International Support)

Experience

• Experienced Professionals: Minimum 1 year of experience in international voice support
• Freshers: Encouraged to apply!

Education

Undergraduate / Graduate

Shifts

• Rotational
• Week Offs
• 5-day work week with 2 rotational offs
• Cab Facility
• Two-way cab facility provided

Key Responsibilities

• Provide exceptional voice-based support to international clients
• Address customer concerns, resolve queries, and ensure timely solutions
• Uphold service quality and ensure a positive customer experience

Requirements

Experienced Candidates

• Excellent communication skills
• Prior experience in international voice process

Freshers

• Strong verbal communication
• Willingness to learn and grow in the customer service domain
• Flexibility to work in rotating shifts