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Hiring For Customer Service Representative

Spes Manning Solutions LLP
Full Timemid
Pune, Maharashtra, INPosted 7 days ago

Job Description

Role & Responsibilities

  • Handle inbound/outbound calls with international customers.
  • Provide accurate and timely information to customers.
  • Resolve customer queries and complaints efficiently.
  • Maintain customer satisfaction by delivering professional and friendly service.
  • Adhere to quality and process standards.

Preferred Candidate Profile

  • Excellent spoken English and communication skills.
  • Prior experience in an international voice process is preferred but not mandatory.
  • Willingness to work in shifts (including night shifts).
  • Strong problem-solving and interpersonal skills.

Perks and Benefits

  • Competitive salary and performance incentives.
  • Comprehensive training and ongoing support.
  • Opportunities for career growth and development.
  • A vibrant and friendly work culture.
  • 30% hike on last in hand.
  • Incentives based on performance.
  • Both side cab facility.

About Spes Manning Solutions LLP

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