Quality Systems Manager

Job Title: Document Management Systems Manager | Global Quality Systems Manager

Location: Hyderabad, Telangana, India

Type: Full Time

Our Client is seeking an experienced Global Quality Systems Manager to lead and oversee a global electronic Document Management System (eDMS). This critical role is responsible for ensuring compliant, efficient, and harmonized document management practices across regions and functions, supporting inspection readiness, data integrity, and business performance.

As a global super user and system administrator, this role will drive standardization, continuous improvement, and effective collaboration across quality, manufacturing, and regulatory teams while ensuring adherence to GxP standards and Good Documentation Practices.

Key Responsibilities

• Lead and manage a global eDMS service model, including workload prioritization and resource planning
• Oversee the complete document lifecycle: authoring, review, approval, release, and archival
• Ensure compliance with GxP requirements and ALCOA+ principles
• Administer and optimize the eDMS, including workflows, templates, and metadata management
• Define and monitor KPIs such as document cycle time, right‑first‑time metrics, and data accuracy
• Deliver regular system performance and compliance reporting to leadership
• Oversee global user support activities and provide expert guidance to document authors and users
• Act as final administrative approval gatekeeper for global documentation
• Drive continuous improvement initiatives and system enhancements
• Support document remediation and transition activities for new or upgraded eDMS platforms
• Collaborate cross‑functionally with Quality, Manufacturing, QC, Engineering, and Regulatory teams

Education & Experience

• Bachelor’s degree or higher in Chemistry, Biochemistry, Pharmacy, or a related scientific discipline
• Strong experience managing quality systems within GMP‑regulated environments
• Background in biopharmaceuticals or similarly regulated industries
• Self‑driven professional with a solution‑oriented mindset
• Excellent communication and stakeholder‑management skills in global settings
• Project management experience is advantageous
• Lean or Green Belt certification is a plus

Key Competencies

• Agility and continuous improvement mindset
• Strong business and quality acumen
• Collaborative and customer‑focused approach
• Proven ability to deliver results and influence stakeholders
• Leadership through integrity, clarity, and accountability