Role Overview
Sonova Group is hiring a mid-level Customer Service Representative in Healthcare. This is a full-time role in Ontario, CA. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Transform lives as a Customer Service Representative in a vibrant healthcare setting. Exceed customer expectations while managing appointments and supporting clients with care and expertise. In this role, you will facilitate excellent communications and develop strong relationships with clients. Responsibilities include organizing files, managing accounts, and working closely with insurance companies to streamline billing processes. You'll also receive training to assist with minor device repairs. Key Responsibilities:
- Provide superior service in-person, via phone, and email
- Organize appointment schedules for client care
- Manage client accounts with attention to detail
- Work with insurers for efficient Billing Operations
- Support device maintenance with hands-on training Requirements:
- Experience in customer service roles preferred
- Ability to work with accounts receivable is a plus
- Positive and adaptable mindset
- Eagerness to learn and improve
- Commitment to helping others Join a team where your service skills can genuinely impact lives.
About Sonova Group
Sonova Group
sonova.com
Frequently Asked Questions
How do I apply for the Customer Service Representative in Healthcare position at Sonova Group?
Use the Apply button above to submit your application directly to Sonova Group. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative in Healthcare position at Sonova Group located?
This position is based in Ontario, CA. Sonova Group has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative in Healthcare at Sonova Group earn?
Sonova Group has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative in Healthcare role at Sonova Group posted?
This role was posted on April 23, 2026 (69 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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