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Customer Service Representative in Healthcare

Sonova Group
Full Timemid
Ontario, CAPosted April 23, 2026

Job Description

Transform lives as a Customer Service Representative in a vibrant healthcare setting. Exceed customer expectations while managing appointments and supporting clients with care and expertise. In this role, you will facilitate excellent communications and develop strong relationships with clients. Responsibilities include organizing files, managing accounts, and working closely with insurance companies to streamline billing processes. You'll also receive training to assist with minor device repairs. Key Responsibilities:

  • Provide superior service in-person, via phone, and email
  • Organize appointment schedules for client care
  • Manage client accounts with attention to detail
  • Work with insurers for efficient Billing Operations
  • Support device maintenance with hands-on training Requirements:
  • Experience in customer service roles preferred
  • Ability to work with accounts receivable is a plus
  • Positive and adaptable mindset
  • Eagerness to learn and improve
  • Commitment to helping others Join a team where your service skills can genuinely impact lives.

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