Skills

medical administration, CSSD, NABH, JCI, Hospital, Compliance,

Medical Administration - Clinical Specialties & Support Services

Department: Medical Administration

Reporting To: Medical Director / COO / Hospital Administrator

Location: Hospital / Healthcare Facility

Role Purpose

The role is responsible for overseeing and coordinating clinical specialties and support services to ensure smooth hospital operations, optimal resource utilization, high-quality patient care, and compliance with regulatory and accreditation standards.

Key Responsibilities

• Coordinate and monitor the day-to-day functioning of clinical specialties
• Ensure efficient utilization of clinical resources and infrastructure
• Liaise with department heads for staffing, rosters, and service delivery
• Oversee support services including Diagnostics, Pharmacy, CSSD, Biomedical, Housekeeping, Dietary, and Patient Transport
• Ensure compliance with NABH, JCI, and statutory regulations (PCPNDT, Biomedical Waste, Fire & Safety, etc.)
• Monitor clinical KPIs, patient flow, TAT, and service quality indicators
• Handle patient grievances, escalations, and medico-legal coordination
• Support implementation of hospital policies, SOPs, and clinical protocols
• Coordinate internal and external audits, inspections, and accreditation activities
• Participate in infection control, quality improvement, and patient safety initiatives
• Work closely with Finance and HR on budgeting, manpower planning, and cost control
• Prepare administrative and performance reports for management review

Qualifications & Experience

• MBBS / BAMS / BHMS with a Masters in Hospital Administration (MHA/MBA-HA)
• 5-10 years of experience in medical administration in a multi-specialty hospital
• Mandatory exposure to accreditation standards and regulatory compliance

Skills & Competencies

• Strong leadership and coordination skills
• Sound understanding of clinical operations and hospital workflows
• Excellent communication and stakeholder management abilities
• Problem-solving and decision-making skills
• Ability to handle patient escalations and conflict resolution
• Proficiency in Hospital Information Systems (HIS) and reporting tools

Compliance & Ethics

• Ensure strict adherence to hospital policies, ethical practices, clinical governance standards, and statutory requirements

Interested Candidate can connect me on 8788482043

Thanks & Regards,

Sir H N Reliance Foundation Hospital

Veena P Yadav

M.8788482043

HR Team