Role Overview
Shine.com is hiring a entry-level Customer Service Representative. This is a full-time role in Surat. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Responsibilities
- Develop and execute a strategy for managing and growing assigned smaller-sizedaccounts and ensuring customer satisfaction.
- Identify and pursuenew business opportunities within assigned smaller-sizedterritory by cross-selling and up-selling products and solutions.
- Develop pathways for the customers including the processes of both getting and using the products.
- Effectively communicate and sell the value of the company's products or services to various customer groups through effective product demonstrations and presentations.
- Develop and maintain relationships with key decision-makers through sales meetings and product demonstrations.
- Negotiate and close deals in a way that is mutually beneficial for the customer.
- Provide exceptional customer service togenerate customer retention and new opportunities.
- Customer quarriers can be financial, logistic, or clinical in character.
- Collaborate with cross-functional teams to deliver comprehensive solutions to customers.
- Maintain accurate and up-to-date sales records and reports.
- Will work only through Distributors
Qualification: - Science Graduate
Experience: - Minimum 3 years in sales in healthcare sales.
This job is provided by Shine.com
Frequently Asked Questions
How do I apply for the Customer Service Representative position at Shine.com?
Use the Apply button above to submit your application directly to Shine.com. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative position at Shine.com located?
This position is based in Surat. Shine.com has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative at Shine.com earn?
Shine.com has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative role at Shine.com posted?
This role was posted on April 20, 2026 (60 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Service Representative role at Shine.com entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Shine.com has listed.
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