Key Responsibilities

• Greet customers and understand their requirements (mobiles, laptops, accessories, appliances, etc.)
• Demonstrate electronic products and explain features, specifications, and benefits
• Recommend suitable products based on customer needs and budget
• Handle billing, invoicing, and payment collection (cash, card, EMI, UPI)
• Promote ongoing offers, warranties, and add-on products (accessories, insurance, etc.)
• Maintain product display, cleanliness, and proper arrangement of items
• Manage stock at the counter and coordinate with inventory/store team
• Handle basic troubleshooting queries and guide customers on product usage
• Resolve customer complaints or escalate when required
• Achieve sales targets and contribute to store revenue

Required Skills

• Good communication and convincing skills
• Basic technical knowledge of electronic products (mobiles, gadgets, appliances)
• Sales and customer handling skills
• Familiarity with billing software/POS systems
• Ability to explain technical features in simple terms
• Upselling and cross-selling ability

Qualifications

• Minimum: 12th pass / Diploma / Graduate (preferred)
• Experience in electronics retail sales is an advantage

Working Conditions

• Retail showroom environment
• Standing for long hours may be required
• Rotational shifts, weekends, and holidays

Salary Range (India)

• 12,000 to 30,000 per month + incentives (based on experience and sales performance)

This job is provided by Shine.com