Quality Analyst (US International Voice Process)
SHARDA CONSULTANCY SERVICESFull Timeprincipal
INPosted 16 days ago
Job Description
Job Description Quality Analyst (US Voice Process)
Monitor and audit customer calls, ensure quality standards, and provide feedback to improve agent performance. Maintain reports and support process improvements.
Requirement: 13 Years experience in International Voice QA
Strong communication analytical skills
Comfortable with Night Shift (US Process)
This job is provided by Shine.com
About SHARDA CONSULTANCY SERVICES
SHARDA CONSULTANCY SERVICES
shardaconsultancy.com
On-site
Want AI-powered job matching?
Upload your resume and get every job scored, your resume tailored, and hiring manager emails found - automatically.
Get Started Free