Quality Analyst (US International Voice Process)
SHARDA CONSULTANCY SERVICESRole Overview
SHARDA CONSULTANCY SERVICES is hiring a principal-level Quality Analyst (US International Voice Process). This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description Quality Analyst (US Voice Process)
Monitor and audit customer calls, ensure quality standards, and provide feedback to improve agent performance. Maintain reports and support process improvements.
Requirement: 13 Years experience in International Voice QA
Strong communication analytical skills
Comfortable with Night Shift (US Process)
This job is provided by Shine.com
Frequently Asked Questions
How do I apply for the Quality Analyst (US International Voice Process) position at SHARDA CONSULTANCY SERVICES?
Use the Apply button above to submit your application directly to SHARDA CONSULTANCY SERVICES. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Quality Analyst (US International Voice Process) position at SHARDA CONSULTANCY SERVICES located?
This position is based in IN. SHARDA CONSULTANCY SERVICES has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Quality Analyst (US International Voice Process) at SHARDA CONSULTANCY SERVICES earn?
SHARDA CONSULTANCY SERVICES has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Quality Analyst (US International Voice Process) role at SHARDA CONSULTANCY SERVICES posted?
This role was posted on April 16, 2026 (63 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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