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Associate Creator Success Manager

Rumble
Be an Early ApplicantFull Timejunior
Washington D.CPosted Today

Job Description

<div class="content-intro"><p class="p1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Rumble </strong>is&nbsp;<em>the</em> Freedom-First technology platform. We proudly offer a video platform, cloud services, advertising solutions, and a non-custodial cryptocurrency wallet.</span></p></div><p>Get a front-row seat to the future of Rumble—help shape breakthrough voices and stand on the front lines of pop culture as it happens. Collaborate with some of your favorite creators, travel to key markets across the country and occasionally the world, and grow with a tight-knit team that’s united by a belief in free speech, bold creativity, and building something meaningful together.</p> <p>At Rumble, we are committed to elevating our creators, raising the bar on content quality, and strengthening the community that forms around them. The people who work directly with our creators help shape what the platform becomes in the real world. As an Associate Creator Success Manager in Washington, DC, you’ll play a meaningful role in that future; identifying underrated talent, helping them understand what is possible on Rumble, and empowering their journey from promising channels into influential voices. The creators you champion, and the way you support them, will directly influence what millions of people see, share, and talk about.</p> <p>In this role, you’ll spend your time discovering promising creators, building relationships with them, and guiding them through onboarding and beyond as a trusted partner. You’ll help them make the most of Rumble’s cutting-edge tools, product updates, and analytics so they can refine their content, grow their audience, and deepen their connection with the Rumble community. By keeping our pipeline organized, documenting what matters to each creator, and surfacing clear insights back to the team, you’ll help ensure that our product decisions and creator programs are grounded in real needs and real opportunities.</p> <h2 id="basic-qualifications" class="font-editorial font-bold mb-2 mt-4 [.has-inline-images_&amp;]:clear-end text-base first:mt-0">Basic Qualifications</h2> <ul class="marker:text-quiet list-disc pl-8"> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">1–2 years of experience in a high-volume, relationship-driven role (e.g., recruiting, sales, customer success, account management, or creator partnerships)</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Demonstrated experience conducting outbound outreach (email, DMs, or similar) and managing consistent follow-up across multiple conversations</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Strong written and verbal communication skills, with the ability to engage professionally and build rapport quickly</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Experience using CRM tools, spreadsheets, or similar systems to track pipelines, interactions, and next steps with accuracy</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Working familiarity with major creator platforms (Rumble, YouTube, TikTok, Twitch) and a basic understanding of performance metrics such as views, watch time, and CTR</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Ability to manage competing priorities in a fast-paced environment without dropping details</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Self-starter mindset with comfort working toward activity and performance targets</p> </li> </ul> <h2 id="preferred-qualifications" class="font-editorial font-bold mb-2 mt-4 [.has-inline-images_&amp;]:clear-end text-base first:mt-0">Preferred Qualifications</h2> <ul class="marker:text-quiet list-disc pl-8"> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Experience working with creators, influencers, or talent in a professional setting (agency, brand, or platform side)</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Basic knowledge of video production, editing tools, or live streaming setups</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Exposure to content categories such as news, politics, gaming, commentary, or podcasting</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Flexibility to attend occasional events, meetings, or creator engagements outside standard business hours</p> </li> </ul> <h2 id="what-success-looks-like" class="font-editorial font-bold mb-2 mt-4 [.has-inline-images_&amp;]:clear-end text-base first:mt-0">What Success Looks Like</h2> <ul class="marker:text-quiet list-disc pl-8"> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Consistently meets or exceeds outreach and meeting targets with qualified creators</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Maintains a clean, reliable, and up-to-date creator pipeline</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Contributes to measurable creator growth (views, engagement, or revenue) through direct support</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Becomes a trusted internal source of truth for creator status, insights, and next steps</p> </li> </ul> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Annual Compensation Range:&nbsp;</strong></span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">$65,000 - $77,000 USD base + benefits + equity</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.</span></p><div class="content-conclusion"><p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="line-height: normal;"><strong>Why Our Team Loves Working Here:</strong></span></span></p> <ul> <li><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="line-height: normal;">We are making a significant financial impact for our video creator community; we’re proud of their success stories</span></span></li> <li><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="line-height: normal;">We enjoy challenging the status quo and going head-to-head against Big Tech</span></span></li> <li><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="line-height: normal;">We aren’t afraid to try new things; we act fast and want to win </span></span></li> <li><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="line-height: normal;">We pay competitive salaries and provide great benefits</span></span></li> </ul> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="line-height: normal;"><strong>EEO Statement: </strong><br>Rumble is an equal opportunity employer.  We promote an equal playing field where everyone has the same opportunities regardless of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.&nbsp;</span></span><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="line-height: normal;">Rumble is an active participant in the e-verify program. </span></span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="line-height: normal;"><strong>Physical demands of the position:</strong><br>While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time while using a computer and/or keyboard. The employee is required to communicate verbally and hear.&nbsp;&nbsp; The employee may be required to walk, reach with hands and arms, balance, and stoop or kneel. The employee may occasionally be required to lift and/or move up to 15 pounds. Specific vision abilities required by this job include clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including the use of computers.</span></span></p></div>

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